Ink Innovation

Software, Hardware, and Mobile Applications for Passenger Handling Operations

Ink is transforming and connecting passenger journeys with a unique ecosystem of mobile, desktop, self-service hardware, and intuitive cloud systems that are tailor-made to optimise operations.

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About Us

Everyone has technology to offer you, but we are working with you.

We solve problems others cannot solve in the required time, with the required flexibility. Our unique ecosystem of mobile passenger handling systems and self-service hardware, biometrics, and digital identify forms part of a modern departure control platform.

Some of the challenges we help to solve include:

Redefining processes to enhance efficiency
Upgrading airport operations for smoother workflows
Unlocking additional capacity within constrained terminal spaces
Reducing aircraft fuel consumption for cost savings and sustainability
Improving On-Time Performance (OTP) on the ramp for airline customers
Connecting airport touchpoints to create new revenue opportunities

Ink partners with its customers to deliver effective solutions, regardless of the size of the operations.

We are a team that is easy to work with

We make adopting new technology effortless with a hassle-free integration process, typically completed within a minimum of three weeks. Our engineers work with any CRS, protocol, API, or SDK to ensure smooth compatibility.

You can rely on our infrastructure, which has 99.99% server uptime and 24/7 expert support. Ink powers operations in 590 airports, handling more than 58 million passengers yearly worldwide.

Headquartered in Spain, we partner with industry leaders like JFK Terminal One, Copenhagen Airport, Jet2, TUIfly, Lift, BermudAir, Wingo, and Menzies Aviation.

Ink is ISO 27001 certified and an IATA Strategic Partner.

White Papers

Delivery in an order management world

T2RL and Ink Innovation have collaborated on this paper, which describes a new approach to delivery for airlines that are modernising their commercial technology along Offer-Order-Settle-Deliver lines.

Projects

New Terminal One, JFK Airport, New York, US

Passengers can access charging stations and free high-speed Wi-Fi at the terminal.

Copenhagen Airport, Denmark

Copenhagen Airport is the largest airport in Scandinavia, serving Copenhagen and the surrounding regions, being only 8km from the city centre of the town of Kastrup.

Press Releases

Ink helps BermudAir Launch at LaGuardia

Ink Innovation enables BermudAir’s LaGuardia launch with a fully mobile airport operation.

Ink Innovation Powers Nauru Airlines’ Complex Pacific Operations with Cutting-Edge Cloud Technology

For over 15 years, Ink Innovation has been a trusted partner to Nauru Airlines, enabling the airline to manage intricate operations.

Riyadh Air and Ink Innovation Redefine Travel with Modern Delivery System

Proven during Riyadh Air’s Air Operator Certificate flights, the system enhances check-in, load control, and passenger services.

Ink Innovation Partners with Mannheim City Air to Deploy Ink's Departure Control System

Ink has delivered a rapid and reliable technology rollout tailored to a lean airline model.

Ink Innovation launches ZERO at PTE 2025- a New Vision for Passenger Handling

Built around intelligent software and innovative accessories, ZERO simplifies passenger journeys, from check-in and bag drop to identity verification and boarding.

Ink Innovation and BAGTAG Introduce Digital Bag Tag Integration for Airlines’ Check-In Flows

BAGTAG fits perfectly with ZERO, Ink’s new concept that redefines the airport experience.

Ink Innovation Welcomes Oliver Wigdahl as Chief Product Officer to Lead Strategic Product Vision

Oliver has a proven track record in defining and implementing innovative strategies.

JFK Terminal One Expands Disaster Recovery System to Enhance Operational Resilience

Ink DRS was successfully trialed last year, demonstrating its capability to quickly process passengers and baggage.

Ink Innovation and LPort Launch Ink Arabia: Transforming Saudi Arabia's Travel Landscape

Headquartered in Riyadh, Ink Arabia will operate across various sectors, including airports, airlines, smart cities, rail, and sea ports.

AIS Airlines Selects Ink Innovation to Speed up Check-In

With Ink Web Check-in, the check-in process is streamlined, allowing for a quicker and more stress-free start to their journey.

Ink Innovation Appoints Funsho Salawu as Chief Operating Officer, Driving Operational Excellence

Ink chief commercial officer Janet Richards expressed confidence in Funsho's ability to deliver operational excellence and innovative solutions.

Jonair Partners with Ink Innovation to Revolutionise Passenger Handling

With Ink Mobile Agent, Jonair joins a prestigious group of airlines globally recognised for delivering cost-effective and flexible passenger services.

Oliver Ranson Joins Ink Innovation as Airline Revenue Strategist, Bringing Visionary Insights to Ink+

As an independent revenue strategist, he collaborated with global aviation giants like Airbus and Vistara.

Ink and Azinq Propel Airports into the Future with Innovative Partnership

The joint platforms empower airports to innovate, modernise, and enhance flexibility operationally and commercially.

Ink DRS Trial: Enhancing Operational Continuity at JFK Terminal One

Ink DRS, a robust backup system, successfully completed a live trial, demonstrating its efficiency in passenger processing, flight operations, and post-flight messaging.

Ink Innovation Joins IATA's 25by2025 Initiative for Aviation Diversity

The decision to participate in the 25by2025 program underscores Ink's dedication to fostering an inclusive future for aviation.

Revolutionising Airport Efficiency: Ink Innovation Secures IATA Certification for CUPPS Platform

Ink chief information officer Victor Alzate emphasises the need for flexible solutions in a market with a growing low-cost share and numerous underdeveloped airports.

Ink Innovates Ground Handling: Unveiling Automation Solutions at the 24th GHI Conference

As the airport ground handling services market anticipates a 9.7% CAGR by 2034, GHI emerges as a key platform to explore the trends and innovations driving this sector.

Ink Innovation and FRS Services Forge Strategic Alliance to Elevate Munich Airport Operations

The collaboration involves implementing Ink's Departure Control System (Ink DCS) to enhance FRS's operations.

Ink Innovation Elevates Marabu's Skyward Journey with Advanced Travel Technology Partnership

The Ink DCS, a certified cloud-based system, ensures a connected passenger journey through its comprehensive, multi-channel platform.

Ink Innovation Elevates Travel Connectivity at Gällivare Lapland Airport: Successful Integration of Advanced Departure Control System

Leveraging cloud-based technology, Ink DCS provides swift implementation and scalable solutions for evolving airport needs.

Ink Innovation and NCAS Partner for Ground Handling Processes at O.R. Tambo International Airport

Ink Innovation and NAS Colossal Aviation Services (NCAS) have joined forces to optimise ground handling processes at O.R. Tambo International Airport in Johannesburg, South Africa.