When we talk about Offer-Order, are we forgetting about operations? If you think DCS begins and ends with printing boarding passes, think again. It’s time we had a full and frank discussion of what an Offer-Order DCS needs to do.
The future of DCS is said to be in Delivery. But what exactly does that mean? Especially when Offer-Order collides with existing real-world systems and their differing data paradigms and entity relationships.
Come and shape a future product you can fall in love with. You’ll hear about this ongoing agile process – and some battle scars won during early implementation.
Join moderator Cees Mul, panellists Michele Walter of Air France, Theresia Minder of Swiss International Air Lines, and Shawn Richards, CEO of Ink Innovation, in this discussion about where DCS is heading.
Let us know what you think.
Can DCS still deliver? A panel discussion
QEII Centre, London
Sep 20, 4:30 PM – 5:10 PM