Amadeus IT Group SA Integrated solutions for airport operations and management.
A global player in the travel industry, Amadeus is a truly multinational company employing 11,000 people, headquartered in Europe and operating in 195 countries.
The company is a leader in community IT platforms, enabling all players in the travel ecosystem to be integrated and interact in a seamless, real-time fashion.
Amadeus provides solutions to airport operators and ground handlers; a natural progression from this success and experience in the IT arena for airlines. With the acquisition of UFIS Airport Solutions in January 2014, Amadeus continued its expansion and confirmed its commitment to the airport IT sector.
The combination of both product portfolios, Amadeus’ scale, global reach and travel industry expertise, integrated alongside UFIS’ unique airport IT software development experience, truly reinforces Amadeus’ clear purpose as a company: innovation and customer focus to shape the future of travel for the airport industry.
Integrating IT systems in the airport community
Amadeus AODB is a sophisticated traffic and resource planning and management system used to optimise resources and maximise service offers.
The objective of the system is to provide applications for integration of all IT systems within the entire airport community, and connecting to other communities (airlines, ground handlers) to ensure a seamless data flow. Modules for flight information management, resource planning and management, flight information display, etc. enable the customers to share centralised, up-to-date and accurate real-time information.
Thanks to its full A-CDM compliancy, Amadeus AODB provides all airport actors with a common situational awareness of airport activity at any given time.
Resource management solutions
Amadeus Airport Resource Management Solutions enable airports and ground handlers to better manage their fixed, mobile and human resources. Powered by high quality, real-time data, airports and partners now have more accurate short and mid-term visibility on resource requirements to enable better planning and control.
Passenger processing solutions
Seamless passenger processing enables increased revenue opportunities from both airlines and passengers. With Amadeus solutions, including Amadeus’s ground-breaking Common Use platform (ACUS), airports can access passenger processing applications on-demand, giving full flexibility and scalability to adapt to operational demands.
Baggage processing solutions
With lost baggage estimated to cost airlines around €150 per bag, accurate baggage tracking coupled with fast processing are key components to a better passenger experience.
Amadeus baggage processing solutions are completely integrated into the Amadeus Altéa suite, providing real-time data to track and trace baggage simultaneously with passenger movement. Increased accuracy helps reduce compensation payouts and the associated processing costs.
Ground handling solutions
Amadeus’s industry-leading Altéa Departure Control System (DCS) enables airlines and ground handlers to efficiently manage passenger processing or aircraft operations for multiple airlines in just one single interface.
Check-in, baggage processing, load control and special services can be handled quickly and seamlessly, according to airline-specific rules, providing passengers with a complete customer service. And with accurate real-time data sharing, aircraft management can be performed remotely or on mobile devices using Amadeus’ flight management software.
Products and Services
Changi Airport (SIN/WSSS)
Leonardo da Vinci Airport (FCO/LIRF)
Indira Gandhi International Airport (DEL/VIDP)
Frederic Chopin International Airport, Warsaw
Rajiv Gandhi (Hyderabad) International Airport, Andhra Pradesh
Bangalore International Airport
Dubai International Airport (DXB/OMDB)
Suvarnabhumi Airport (BKK/VTBS)
Eleftherios Venizelos International Airport
Pudong International Airport (PVG/ZSPD), Shanghai
Portela Airport (LIS/LPPT), Lisbon
Kazakhstan's Almaty Airport, which continues to be the major cultural and commercial centre of the country, implemented the Amadeus Airport Common Use Service (ACUS), and will soon implement Amadeus Airport Baggage Reconciliation Solution (BRS) to reap the benefits of the most advanced airport technology.Read more
In June, Amadeus's IT business unit invited a range of industry experts and its customers to Madrid to talk about everything from new technologies transforming the check-in and bag drop experience, to chatbots and airport drive-thrus that are innovating the industry.Read more
Amadeus' Airport IT business has firmly established itself in the North American region with the acquisition of AirIT, previously wholly-owned by Fraport AG. It is the second acquisition of well-established airport industry players for Amadeus in the past 15 months.Read more
Amadeus, a leading technology partner for the global travel industry, today announced that it has reached an agreement with Innsbruck Airport to deliver a range of new airport solutions: Airport Common Use Service (ACUS), Airport Baggage Reconciliation System (BRS), and Airport Passenger Verification (PV).Read more
London Gatwick Airport estimates an additional 2 million passengers on a single runway assisted by Amadeus A-CDM Portal
Amadeus, a leading technology partner for the global travel industry, today announced that London Gatwick Airport (LGW) is the first to implement Amadeus' cloud-based Airport-Collaborative Decision Making Portal (A-CDM) to improve collaborative decision-making processes.Read more
Amadeus today reinforced its commitment to developing the airport of the future with the launch of Amadeus Airport Common Use Service (ACUS), a next-gen airport platform capable of carrying out all passenger processing functions.Read more
Amadeus continues its expansion into the Airport IT space with the acquisition of UFIS Airport Solutions
Amadeus, a leading technology partner for the global travel industry, today announced that it continues its expansion into the Airport IT space with the acquisition of UFIS Airport Solutions, a leading airport information technology player.Read more
Amadeus unveils groundbreaking baggage reconciliation system bringing savings and efficiencies to Icelandair
Amadeus, a leading technology partner for the global travel industry, announced an agreement today with Icelandair, a customer-oriented airline and travel service company serving 31 gateways in Europe, the USA and Canada, to develop a baggage reconciliation system, Amadeus Airport BRS, capable of offering real-time, automated loading, tracking and management of baggage.Read more
Amadeus, a leading technology partner for the global travel industry, today announces an agreement with dnata, one of the world's largest combined air services providers, to implement Amadeus Altéa Departure Control's Flight Management solution in their centralised load control offices (CLC) in Dubai.Read more
Dubai Technology Partners LLC (DTP) and UFIS Airport Solutions (UFIS-AS) are pleased to announce that they have been awarded the contract to supply the airport information system to Al Maktoum International at Dubai World Central (DWC).Read more
MAP Handling selects Amadeus’ airport portfolio solution to improve service levels with airline customers
Amadeus, a leading technology partner for the global travel industry, announces an agreement with MAP Handling, AMC Group, one of the mainground handling companies in France, to implement Amadeus Airport Contract & Billing.Read more
Amadeus partners with Munich and Copenhagen airports to develop and implement its new airport IT product portfolio
Amadeus, a leading technology partner for the global travel industry, has reached agreement with Munich and Copenhagen airports to jointly work in the development and implementation of two new airport IT solutions. The products; Amadeus Airport Sequence Manager and Amadeus Airport Fixed Resource Optimiser, will form part of Amadeus' new suite of solutions for airports.Read more
UFIS Airports Solutions (UFIS-AS) and its partner Dubai Technology Partners LLC (DTP) have successfully completed the expansion of the FIDS in Terminal 2 at Dubai International which went into operation on 30 April 2013.Read more
UFIS Airports Solutions (UFIS AS) launched the newest addition to the Universal Flight Information System (UFIS) product portfolio at the Passenger Terminal Expo in Vienna, Austria earlier this month.Read more
UFIS Airports Solutions' (UFIS-AS) and its partner Dubai Technology Partners are pleased to announce that it has been awarded the contract to supply a multi-airport airport operational database (AODB) and resource management system by the Abu Dhabi Airports Company (ADAC).Read more
UFIS Airport Solutions (UFIS-AS) has developed and delivered a new de-icing module for the flight information system at Warsaw's Frederic Chopin Airport - just in time for the cold weather. The new module allows users to indicate if de-icing is required for a flight and the start and enRead more
The UFIS Mobile solutions have been developed to integrate hand-held devices such as walkie-talkies, smart phones, and personal digital assistants (PDAs) into the UFIS environment. Information can be sent from these devices to the airport operational database (AODB). Information includes timingsRead more
UFIS Airport Solutions (UFIS-AS) has been awarded a contract by the Airports of Thailand Public Company (AOT) for the enhancement of the UFIS® flight information management system running at Bangkok's Suvarnabhumi Airport. The enhancement package, which targets an increasing support for theRead more
Officially opened in December last year, Suvarnabhumi Airport Railway Link began commercial operation on 23 August this year, shortening travel times for inbound and outbound air travelers. The UFIS® Flight Information Display System (FIDS) plays a key role in displaying flight information for paRead more
UFIS Airports Solutions' (UFIS-AS) newest customer is Alitalia Ground Handling at Rome's Fiumicino Airport. With the assistance of its local partner Softlab, UFIS-AS is delivering its UFIS® Resource Management System. The delivery has been in a four-phased approach. Operational use of Rostering aRead more
In what is becoming a yearly tradition, UFIS Airport Solutions was awarded a contract by Polish Airports' State Enterprise (PPL) for the UFIS® Flight Information System running at Warsaw's Frederic Chopin International Airport. Included in the enhancement package are the addition oRead more
UFIS Airport Solutions (UFIS-AS), the leading provider of collaborative airport management solutions for the global airport community, is pleased to announce that Holger Mattig has been named as president and CEO of the company, effective 28 June 2010. Mattig is one of the founders of URead more
UFIS Airport Solutions (UFIS-AS) has completed the second phase of the implementation of the passengers with reduced mobility (PRM) module at Singapore's Changi Airport. This phase followed the installation of the PRM application in Terminal 1 and includes implementation of additionalRead more
UFIS Airport Solutions (UFIS-AS), a leading provider of airport management systems, announced today that it has sold its subsidiary Airport Innovation to DSG Systems in an asset sale. Airport Innovation is a provider of high-level control software for airport baggage handling systems. "Read more
The best airport in the world is powered by UFIS Airport Solutions' (UFIS-AS) universal flight information system (UFIS®). Singapore Changi Airport has won the 2010 Airport of the Year award from Skytrax World Airport Awards. Singapore was also named Best Airport Leisure Amenities and Best ARead more
Two of the five best airports in the world, according to the Airport Council International's (ACI) annual passenger survey, use UFIS Airport Solutions' (UFIS-AS) Universal Flight Information System (UFIS®). Singapore Changi Airport, ranked second, and Hyderabad Rajiv Gandhi InternaRead more
UFIS Airport Innovation (UFIS AI) has completed the extension of its Baggage Routing and Information System (BRAINS®) at the expanded main terminal at Geneva International Airport, Switzerland. The successful completion of the project, which started in October last year, allows UFIS AI to coRead more
The next-generation version of the universal flight information system (UFIS®), called UFIS JB®, is entering its final phase of initial development. This phase includes initial key user training and user acceptance testing. "This is an important milestone in the development ofRead more
One of the top ten best airports in the world is powered by UFIS Airport Solutions' (UFIS-AS) universal flight information system (UFIS®). Singapore Changi Airport is ranked in third place according to the latest passenger satisfaction rankings in the World Airport Survey 2009 (results publiRead more
One of the most on-time airports in the world uses UFIS Airport Solutions' (UFIS-AS) universal flight information system (UFIS®). Bangkok Suvarnabhumi Airport is ranked number five in Forbes Traveler's On-Time Airports list, with 84.4% flights on time in 2008. Bangkok is also one of tRead more
UFIS Airport Solutions (UFIS-AS) has successfully installed WebFIDS, its HTML-based flight information display system, at Chisinau International Airport in Moldova. The "go-live" phase occurred during the week of 7-10 July with a step-by-step cutover from their current system to the UFIS® system.Read more
UFIS Airport Solutions (UFIS-AS) is upgrading its UFIS Resource Management System (RMS) at Singapore's Changi Airport by implementing the passengers with reduced mobility (PRM) module and additional enhancements to the integrated iTrek wireless application. The UFIS solutions support Singapore AiRead more
UFIS Airport Solutions (UFIS-AS) has been awarded a contract by Chisinau International Airport, Republic of Moldova, to supply its HTML-based flight information display system (WebFIDS), together with its flight information management module. These applications are part of UFIS-AS’s complete soluRead more
UFIS Airport Solutions (UFIS-AS) has been awarded a contract by Athens International Airport (AIA) to support them in providing services to persons with reduced mobility (PRM). This is the third airport, following Aeroporti di Roma (AdR) and Hannover (HAJ), to take advantage of this new applicatiRead more
UFIS Airport Solutions (UFIS-AS) is proud to announce that there were two gold medals for sailing athlete George Delikouras at the Italian Open Regatta in Malfalcone, held between the 21st and the 22nd of June 2008, including in the Paralympic 2.4mR class. With this result Delikouras also won theRead more
When Bangalore International Airport opened on 24th of May with the first flight taking off to Singapore, UFIS Airport Solutions (UFIS-AS) was there with its Universal Flight Information System (UFIS), providing operational IT support. In partnership with Siemens Information Systems Limited (SISLRead more
UFIS Airport Solutions (UFIS-AS) is proud to announce the next medal, this time bronze, of sailing athlete George Delikouras at the first Italian Open Regatta for the Paralympic 2.4mR class, held 1-4 May. This is the second medal for Delikouras following the gold one won at the Athens Eurolymp WeRead more
With the installation a more powerful version of its Universal Flight Information System (UFIS®), UFIS Airport Solutions (UFIS-AS) made a major contribution to allow Polish Airports State Enterprise (PPL) to open the new terminal at Frederic Chopin International Airport, Warsaw in March 2008.Read more
UFIS Airport Solutions (UFIS-AS) has played a crucial role in the opening of the new Rajiv Gandhi International airport at Shamsabad in Hyderabad. The new airport was officially inaugurated on March 14 and began commercial operations on March 23. In partnership with Siemens InformationRead more
UFIS Airport Solutions (UFIS-AS) has been awarded a contract by Aeroporti di Roma (AdR) to support them in providing services to persons with reduced mobility (PRM). The new application enables handling agents at the airport to plan and dispatch staff for the PRM service using UFIS-AS'sRead more
UFIS Airport Solutions (UFIS-AS) is proud to announce the first gold medal of sailing athlete George Delikouras at Athens Eurolymp Week 2008. Delikouras competed in the 2.4mR sailing class, introduced for the first time at the Eurolymp Week which is one of the preparatory regattas for tRead more
UFIS Airport Solutions is pleased to announce its sponsorship of sailing athlete George Delikouras for the Beijing 2008 Paralympics. Delikouras, a member of the Piraeus Sailing Club in Athens, Greece, will be competing in the 2.4mR sailing class. "We are happy to have a part in this spRead more
UFIS Airport Solutions (UFIS-AS) has been working in successful partnership with Singapore Airport Terminal Services (SATS) and the Civil Aviation Association of Singapore (CAAS) at Singapore Changi Airport long before the opening of the new terminal. UFIS-AS is proud to have contributed to the sRead more
The new super-jumbo jet A380 made its first commercial flight from Singapore to Sydney on 25 October. Much has already been written about this flight - the luxury of the "beyond first class" suites, the comfortable business class, and the "economy is economy" section. But little was written aboutRead more
UFIS Airport Solutions Sells First License of its Next Generation Product to Athens International Airport (AIA)
UFIS Airport Solutions (UFIS-AS) announces the signing of an agreement to have the first installation of the next generation of the UFIS® product at Athen's Eleftherios Venizelos Airport. It is planned that the new software will go into production in 2008, replacing the daily operations of tRead more
UFIS Airport Solutions (UFIS-AS) and First Ondemand have announced they have signed a Letter of Intent to establish a collaborative marketing, development, and OEM agreement. The two companies wish to work together to deliver solutions targeting the global airport industry using First Ondemand'sRead more
We are pleased to announce that we have opened a new branch office of UFIS Airport Solutions GmbH, Austria. The new branch office in Germany, UFIS Technology, has software development as its main focus. This move reflects the optimization of the company structure and our striving to prRead more
UFIS Airport Solutions (UFIS-AS), the leading provider of collaborative airport management for the global airport community, has announced that Anders Sagadin, a 20-year industry and software veteran, has been named as president and CEO of the company. "I am very pleased that a person oRead more