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Amadeus IT Group SA

Integrated solutions for airport operations and management.

A global player in the travel industry, Amadeus is a truly multinational company employing 11,000 people, headquartered in Europe and operating in 195 countries.

Salvador de Madariaga, 1,
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A global player in the travel industry, Amadeus is a truly multinational company employing 11,000 people, headquartered in Europe and operating in 195 countries.

The company is a leader in community IT platforms, enabling all players in the travel ecosystem to be integrated and interact in a seamless, real-time fashion.

Amadeus provides solutions to airport operators and ground handlers; a natural progression from this success and experience in the IT arena for airlines. With the acquisition of UFIS Airport Solutions in January 2014, Amadeus continued its expansion and confirmed its commitment to the airport IT sector.

John Jarrell, head of airport solutions, Amadeus.
Amadeus Airport IT Conference 2016 was held in Madrid, Spain and was a great success.
Cape Verde Airports are the latest airport to join the Amadeus ACUS family.
Amadeus is pushing forward the future of common use. Read our positioning paper to find out why.

The combination of both product portfolios, Amadeus’ scale, global reach and travel industry expertise, integrated alongside UFIS’ unique airport IT software development experience, truly reinforces Amadeus’ clear purpose as a company: innovation and customer focus to shape the future of travel for the airport industry.

Integrating IT systems in the airport community

Amadeus AODB is a sophisticated traffic and resource planning and management system used to optimise resources and maximise service offers.

The objective of the system is to provide applications for integration of all IT systems within the entire airport community, and connecting to other communities (airlines, ground handlers) to ensure a seamless data flow. Modules for flight information management, resource planning and management, flight information display, etc. enable the customers to share centralised, up-to-date and accurate real-time information.

Thanks to its full A-CDM compliancy, Amadeus AODB provides all airport actors with a common situational awareness of airport activity at any given time.

Resource management solutions

Amadeus Airport Resource Management Solutions enable airports and ground handlers to better manage their fixed, mobile and human resources. Powered by high quality, real-time data, airports and partners now have more accurate short and mid-term visibility on resource requirements to enable better planning and control.

Passenger processing solutions

Seamless passenger processing enables increased revenue opportunities from both airlines and passengers. With Amadeus solutions, including Amadeus’s ground-breaking Common Use platform (ACUS), airports can access passenger processing applications on-demand, giving full flexibility and scalability to adapt to operational demands.

Baggage processing solutions

With lost baggage estimated to cost airlines around €150 per bag, accurate baggage tracking coupled with fast processing are key components to a better passenger experience.

Amadeus baggage processing solutions are completely integrated into the Amadeus Altéa suite, providing real-time data to track and trace baggage simultaneously with passenger movement. Increased accuracy helps reduce compensation payouts and the associated processing costs.

Ground handling solutions

Amadeus’s industry-leading Altéa Departure Control System (DCS) enables airlines and ground handlers to efficiently manage passenger processing or aircraft operations for multiple airlines in just one single interface.

Check-in, baggage processing, load control and special services can be handled quickly and seamlessly, according to airline-specific rules, providing passengers with a complete customer service. And with accurate real-time data sharing, aircraft management can be performed remotely or on mobile devices using Amadeus’ flight management software.

Kempegowda International Airport

Kempegowda International Airport, built on the city outskirts commenced its operations in May 2008, after delays in air traffic control services set forward the original planned opening date of 30 March 2008.

Changi Airport (SIN/WSSS)

Singapore Changi Airport is a major aviation hub in Asia. It is located in Changi, about 20km east-north-east of Singapore centre. The airport is operated by the Changi Airport Group (CAG) of the Civil Aviation Authority of Singapore (CAAS).

Rajiv Gandhi (Hyderabad) International Airport, Andhra Pradesh

GMR-Hyderabad International Airport Limited (GHIAL) is a joint venture company promoted by GMR Group (63%) with Malaysia Airports Holding Berhad (MAHB) (11%), Government of Andhra Pradesh (13%) and the Airports Authority of India (13%) as the other consortium partners.

Suvarnabhumi Airport (BKK/VTBS)

The new Suvarnabhumi Airport, which is due to replace the overloaded and unexpandable Bangkok International Airport (Don Muang), was scheduled to open in June 2006.

Amadeus Airport IT Conference 2016 Summary

In June, Amadeus's IT business unit invited a range of industry experts and its customers to Madrid to talk about everything from new technologies transforming the check-in and bag drop experience, to chatbots and airport drive-thrus that are innovating the industry.

3 August 2016

Amadeus IT Group at Passenger Terminal Expo 2016

With the integration of both acquisitions now coming to fruition, Amadeus is excited to showcase its full suite of Airport Management and Passenger Processing solutions at PTE 2016 in Cologne, Germany.

19 February 2016

Amadeus acquires Air-Transport IT Services, Inc. (AirIT)

Amadeus' Airport IT business has firmly established itself in the North American region with the acquisition of AirIT, previously wholly-owned by Fraport AG. It is the second acquisition of well-established airport industry players for Amadeus in the past 15 months.

27 April 2015

Amadeus launches new platform for the airport of the future

Amadeus today reinforced its commitment to developing the airport of the future with the launch of Amadeus Airport Common Use Service (ACUS), a next-gen airport platform capable of carrying out all passenger processing functions.

25 March 2014

Amadeus Acquires UFIS Airport Solutions

Travel technology partner Amadeus today announced that it continues its expansion into the Airport IT space with the acquisition of UFIS Airport Solutions, a leading airport information technology player.

2 February 2014

Dnata selects Amadeus’ breakthrough flight management solution

Amadeus, a leading technology partner for the global travel industry, today announces an agreement with dnata, one of the world's largest combined air services providers, to implement Amadeus Altéa Departure Control's Flight Management solution in their centralised load control offices (CLC) in Dubai.

22 October 2013

Amadeus partners with Munich and Copenhagen airports to develop and implement its new airport IT product portfolio

Amadeus, a leading technology partner for the global travel industry, has reached agreement with Munich and Copenhagen airports to jointly work in the development and implementation of two new airport IT solutions. The products; Amadeus Airport Sequence Manager and Amadeus Airport Fixed Resource Optimiser, will form part of Amadeus' new suite of solutions for airports.

10 June 2013

UFIS-AS Develops De-Icing Application for Warsaw

UFIS Airport Solutions (UFIS-AS) has developed and delivered a new de-icing module for the flight information system at Warsaw's Frederic Chopin Airport - just in time for the cold weather. The new module allows users to indicate if de-icing is required for a flight and the start and en

13 December 2010

UFIS-AS Presents UFIS® Mobile

The UFIS Mobile solutions have been developed to integrate hand-held devices such as walkie-talkies, smart phones, and personal digital assistants (PDAs) into the UFIS environment. Information can be sent from these devices to the airport operational database (AODB). Information includes timings

13 December 2010

Suvarnabhumi Airport Railway Link Begins Operation with UFIS® Displays

Officially opened in December last year, Suvarnabhumi Airport Railway Link began commercial operation on 23 August this year, shortening travel times for inbound and outbound air travelers. The UFIS® Flight Information Display System (FIDS) plays a key role in displaying flight information for pa

20 September 2010

UFIS-AS Provides its Resource Management System to Alitalia

UFIS Airports Solutions' (UFIS-AS) newest customer is Alitalia Ground Handling at Rome's Fiumicino Airport. With the assistance of its local partner Softlab, UFIS-AS is delivering its UFIS® Resource Management System. The delivery has been in a four-phased approach. Operational use of Rostering a

5 September 2010

UFIS-AS Names Holger Mattig President & CEO

UFIS Airport Solutions (UFIS-AS), the leading provider of collaborative airport management solutions for the global airport community, is pleased to announce that Holger Mattig has been named as president and CEO of the company, effective 28 June 2010. Mattig is one of the founders of U

4 July 2010

UFIS-AS Implements PRM Enhancements at Singapore’s Changi Airport

UFIS Airport Solutions (UFIS-AS) has completed the second phase of the implementation of the passengers with reduced mobility (PRM) module at Singapore's Changi Airport. This phase followed the installation of the PRM application in Terminal 1 and includes implementation of additional

5 May 2010

UFIS-AS Sells Baggage Handling Subsidiary to Focus on Core Business

UFIS Airport Solutions (UFIS-AS), a leading provider of airport management systems, announced today that it has sold its subsidiary Airport Innovation to DSG Systems in an asset sale. Airport Innovation is a provider of high-level control software for airport baggage handling systems. "

29 April 2010

UFIS in Use at the World’s Best Airports of 2010

The best airport in the world is powered by UFIS Airport Solutions' (UFIS-AS) universal flight information system (UFIS®). Singapore Changi Airport has won the 2010 Airport of the Year award from Skytrax World Airport Awards. Singapore was also named Best Airport Leisure Amenities and Best A

15 April 2010

UFIS Powers Top Five Performing Airports

Two of the five best airports in the world, according to the Airport Council International's (ACI) annual passenger survey, use UFIS Airport Solutions' (UFIS-AS) Universal Flight Information System (UFIS®). Singapore Changi Airport, ranked second, and Hyderabad Rajiv Gandhi Interna

7 March 2010

UFIS AI Completes BRAINS Project at Geneva Airport

UFIS Airport Innovation (UFIS AI) has completed the extension of its Baggage Routing and Information System (BRAINS®) at the expanded main terminal at Geneva International Airport, Switzerland. The successful completion of the project, which started in October last year, allows UFIS AI to co

8 December 2009

UFIS JB® Development Enters Final Phase

The next-generation version of the universal flight information system (UFIS®), called UFIS JB®, is entering its final phase of initial development. This phase includes initial key user training and user acceptance testing. "This is an important milestone in the development of

16 November 2009

UFIS® Used at World’s Third Best Airport in 2009

One of the top ten best airports in the world is powered by UFIS Airport Solutions' (UFIS-AS) universal flight information system (UFIS®). Singapore Changi Airport is ranked in third place according to the latest passenger satisfaction rankings in the World Airport Survey 2009 (results publi

16 November 2009

Fifth Most-on-Time Airport Uses UFIS®

One of the most on-time airports in the world uses UFIS Airport Solutions' (UFIS-AS) universal flight information system (UFIS®). Bangkok Suvarnabhumi Airport is ranked number five in Forbes Traveler's On-Time Airports list, with 84.4% flights on time in 2008. Bangkok is also one of t

20 September 2009

Chisinau International Airport Using UFIS-AS’ WebFIDS

UFIS Airport Solutions (UFIS-AS) has successfully installed WebFIDS, its HTML-based flight information display system, at Chisinau International Airport in Moldova. The "go-live" phase occurred during the week of 7-10 July with a step-by-step cutover from their current system to the UFIS® system.

27 July 2009

UFIS-AS Upgrades RMS at Singapore’s Changi Airport

UFIS Airport Solutions (UFIS-AS) is upgrading its UFIS Resource Management System (RMS) at Singapore's Changi Airport by implementing the passengers with reduced mobility (PRM) module and additional enhancements to the integrated iTrek wireless application. The UFIS solutions support Singapore Ai

23 June 2009

UFIS-AS Supports Athens International Airport in Providing Services for PRM

UFIS Airport Solutions (UFIS-AS) has been awarded a contract by Athens International Airport (AIA) to support them in providing services to persons with reduced mobility (PRM). This is the third airport, following Aeroporti di Roma (AdR) and Hannover (HAJ), to take advantage of this new applicati

30 July 2008

Three Trophies for UFIS-AS as a Sponsor

UFIS Airport Solutions (UFIS-AS) is proud to announce that there were two gold medals for sailing athlete George Delikouras at the Italian Open Regatta in Malfalcone, held between the 21st and the 22nd of June 2008, including in the Paralympic 2.4mR class. With this result Delikouras also won the

3 July 2008

Bangalore’s New International Airport: Starting Take-off Run with UFIS

When Bangalore International Airport opened on 24th of May with the first flight taking off to Singapore, UFIS Airport Solutions (UFIS-AS) was there with its Universal Flight Information System (UFIS), providing operational IT support. In partnership with Siemens Information Systems Limited (SISL

26 May 2008

Bronze Medal for UFIS-AS as a Sponsor

UFIS Airport Solutions (UFIS-AS) is proud to announce the next medal, this time bronze, of sailing athlete George Delikouras at the first Italian Open Regatta for the Paralympic 2.4mR class, held 1-4 May. This is the second medal for Delikouras following the gold one won at the Athens Eurolymp We

13 May 2008

Warsaw Airport Opens Terminal 2 with a More Powerful Version of UFIS®

With the installation a more powerful version of its Universal Flight Information System (UFIS®), UFIS Airport Solutions (UFIS-AS) made a major contribution to allow Polish Airports State Enterprise (PPL) to open the new terminal at Frederic Chopin International Airport, Warsaw in March 2008.

7 April 2008

First Gold Medal for UFIS-AS as a Sponsor at Athens Eurolymp Week 2008

UFIS Airport Solutions (UFIS-AS) is proud to announce the first gold medal of sailing athlete George Delikouras at Athens Eurolymp Week 2008. Delikouras competed in the 2.4mR sailing class, introduced for the first time at the Eurolymp Week which is one of the preparatory regattas for t

27 February 2008

UFIS-AS Sponsors Sailing Athlete in the Beijing 2008 Paralympics

UFIS Airport Solutions is pleased to announce its sponsorship of sailing athlete George Delikouras for the Beijing 2008 Paralympics. Delikouras, a member of the Piraeus Sailing Club in Athens, Greece, will be competing in the 2.4mR sailing class. "We are happy to have a part in this sp

12 February 2008

Singapore Changi Airport Terminal 3 Opens for Operation with UFIS®

UFIS Airport Solutions (UFIS-AS) has been working in successful partnership with Singapore Airport Terminal Services (SATS) and the Civil Aviation Association of Singapore (CAAS) at Singapore Changi Airport long before the opening of the new terminal. UFIS-AS is proud to have contributed to the s

16 January 2008

UFIS® Part of Initial A380 Flight

The new super-jumbo jet A380 made its first commercial flight from Singapore to Sydney on 25 October. Much has already been written about this flight - the luxury of the "beyond first class" suites, the comfortable business class, and the "economy is economy" section. But little was written about

7 November 2007

UFIS-AS Austria Opens New Branch Office in Germany

We are pleased to announce that we have opened a new branch office of UFIS Airport Solutions GmbH, Austria. The new branch office in Germany, UFIS Technology, has software development as its main focus. This move reflects the optimization of the company structure and our striving to pr

12 February 2007

UFIS-AS Names Anders Sagadin as President and CEO

UFIS Airport Solutions (UFIS-AS), the leading provider of collaborative airport management for the global airport community, has announced that Anders Sagadin, a 20-year industry and software veteran, has been named as president and CEO of the company. "I am very pleased that a person o

20 December 2006

Amadeus IT Group SA

Salvador de Madariaga, 1

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