We’re fired up to announce the results of our recent trial with TUI Airline. By using our Ink Mobile Agent solution across multiple airports, we were able to increase their passenger handling capacity by up to 35%. The trial has reduced wait times at check-in, and optimised the use of self-service bag drops.

But don’t take our word for it, here’s what TUI’s passengers have to say:

• “Wow, I’m really impressed by the technology, a TUI agent checked my family in on the spot, in no time!”
• “My family and I were so grateful for a TUI rep to print our boarding passes, enabling us to get on with our journey, rather than queueing at a desk.”

How long had it taken to redesign the process? For more information, please follow the links on our profile.