Babcock Airports

We also provide automated computer assisted passenger profiling systems (CAPPS) to provide unmanned identification and screening of selected baggage conforming to US requirements. Our systems integrate seamlessly with all CT and EDS equipment from other suppliers.

BAG-NAV – baggage management software

For many years, Babcock Airports has used its own in-house software technicians to develop a truly unique baggage control solution. BAG-NAV is a Windows-based sort allocation computer that integrates the entire baggage handling process into a complete software package.

BAG-NAV can be configured to fit any airport no matter how big or small and has many additional features, which makes it one of the most advanced baggage control systems on the market today. Some of these features include:

• Complete tracking from check-in to aircraft
• Sortation control
• Automatic chute scheduling
• Automated bag routing
• Multi-user functionality
• Screening image storage and retrieval
• Baggage reconciliation
• Check-in management
• Global bag tracking

Baggage management systems: designs to suit your operation

Much of our success can be attributed to innovation, both in system design and equipment. By understanding your needs and business drives, we provide systems that meet and exceed the high demands of modern airport processes. Prior to production, our designs are tested using computer simulation techniques, to prove the design delivers the specific performance you require.

After sales and service

We understand that supporting you with your new equipment is key to you getting the best out of your new Babcock Airports system. Training, support and spares provision are vital to an effective operation. We provide detailed training and support programmes to ensure that new equipment can be operated and maintained by your staff. Our courses can be given to varying levels of staff, from simple operation, to detailed maintenance programmes and software configuration courses – all tailored to meet the needs of your organisation.

Our system support services ensure effective service using a combination of modem and local call-out to your installation, guaranteed by excellent service level targets. 24/7 hotline services ensure you are only a phone call away from technical experts who can assist you with any concern you may have, whatever the time.

Our innovative spares service gives you enormous flexibility in spares management, from on-line ordering to a complete Just-in-time service, providing a worry-free service to your operation.

Operations and maintenance

With a team of more than 500 operations and maintenance staff, we can provide a complete package of system management, operating and maintaining your system to agreed performance targets, irrespective of manufacturer. We are the only company who can provide this level of service, and can demonstrate an “end-user” approach to our entire product and service portfolio.