Bristol Airport has opted to deploy the Concessionaire Analyzer+ (CA+) software solution to improve the management and analysis of its concession-based commercial business and maximise non-aeronautical revenues.
The software will be installed as a cloud-based hosted and managed solution, which will manage a limited number of concessions at the airport and automatically collect sales data.
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Following the installation, several concessionaires will be able to use their existing systems without interruption or changes.
CA+ will also provide facilities for managing concession contracts, including those with revenue shares, minimum guarantees and services.
The CA+ Business Intelligence (BI) module will enable Bristol Airport's commercial team to secure better insights on sales and revenue patterns and work with their concessionaires to improve performance.
CA+ is expected to enhance commercial management at the airport, enabling more efficient automation of sales data collection, contract management and analysis.
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By GlobalDataCA Plus Limited CEO John de Giorgio said: “The CA+ team are looking forward to be working with Bristol, one of the UK’s most successful and fastest growing airports.
"Bristol’s interest reinforces the importance that airports all over are giving to the non-aeronautical sector to provide significant revenue for more airport investment.”
In 2016, Bristol Airport handled 7.5 million passengers, a 12% increase compared to the previous year, and was ranked the ninth busiest airport in the UK.
Development plans are currently in place to increase the airport’s capacity to 10 million passengers a year.
Bristol Airport head of commercial said Tom Hack said: “By working with CA+ we hope to automate some of the processes behind our retail operation.
"We are continually looking at ways to improve the way we manage our concessions to deliver the products and services that our customers want, and are looking forward to achieving positive results with CA+.”
