Decreasing lost luggage by updating baggage handling systems
In 2022, the rate of mishandled luggage doubled from the previous year to 7.6 bags per thousand passengers, leaving customers…
18 Mar 2024
The critical role AI plays in reshaping airports
Airport traffic is back, and passenger expectations for greater digital experiences are higher than ever before. As such, airports are undeniably under pressure to shift from being simply public infrastructure…
11 Mar 2024
Fighting fraud: why AI will propel airlines towards a profitable future
After a few bumpy years, prospects for the airline industry are finally looking up. Covid-19 travel restrictions are over. Flights are filling up, hitting nearly 90% of capacity last year.…
26 Feb 2024
Blockchain is taking flight in aviation
In the constantly evolving landscape of global aviation, efficiency and security are paramount – particularly in the face of constant challenges, from higher-than-ever jet fuel prices to labour and equipment…
12 Feb 2024
Senior travellers are back – and airports need to be ready
Almost everywhere in the world, the proportion of ageing individuals is on the rise. By 2050, an estimated two billion people will be aged over 60. While in the past…
22 Jan 2024
Upgrading to the cloud: the secret to airport growth
Airports are one of the most complex working environments, with hundreds of mission-critical stakeholders across retail, security, processing, and more. To optimise every part of their operations, airport leaders must…
28 Aug 2023
Winds of change: digital transformation in the travel sector
In an era defined by rapid technological advancements, the travel sector finds itself at the forefront of a digital revolution. From the early days of travel agents and paper tickets…