Veovo’s Predictive Collaboration Platform combines software for guest predictability, operations management, and revenue maximisation to enhance airport operations and the passenger experience.
Veovo’s systems deliver insight across the airport’s ecosystem, removing data and operational silos to connect stakeholders. With data driven forecasting, decisioning and intelligent automation, airports can now proactively manage their resources, service partners and passengers, increasing capacity and boosting revenue.
Veovo software, including the Airport 202/20, BlipTrack and Concessionaire Analyzer + brands, is used at more than 110 airports across the world to plan, predict and perfect airport operations. Veovo customers include JFK T1, Newark International, CVC, Sydney, Melbourne, Auckland, Hong Kong, Birmingham, Helsinki, Dublin and Copenhagen International Airports.
Predictive analytics and optimisation software can help airports identify issues and amend action plans to maintain throughput and guest satisfaction. Veovo’s Airport Management System (AMS), includes:
- Airport Operational Database
- Resource Management System
- Collaborative Decision Making
- Guest Engagement
Operational data collection and flight management software
Veovo’s Airport Operational Database collates highly accurate flight, airline and operational data, as well as allowing operators to access new data sources, expanding the data network.
The personalised UX along with status alerts anticipates and flags operational issues in the hours and days ahead and can proactively address unexpected events with a one-touch resolution.
Resource planning software
The Resource Management System provides smart resourcing plans that adapt to unplanned events, helping to smooth operations and get schedules back on track as soon as possible. The system can balance costs, constraints and service level agreements automatically as a time-effective alternative to manual data analysis.
Veovo’s Collaborative Decision Making portal connects all airport service providers to deliver real-time insight and the most effective recommendations to manage operations.
With Veovo CDM, airports can forecast accurate target on / off block times to the minute, tackle sustainability and fuel consumption targets, and improve overall network performance.
Fight information display system (FIDS)
Guest Engagement software can personalise passenger communication, content and language with an omnichannel flight information display system that quickly creates contextual, engaging content. It encourages airports to self-serve by simplifying screen design with easy visual editing.
Guest Predictability Software
Veovo’s BlipTrack passenger measurement and flow optimisation software, provides airports with passenger location analysis and predictive planning to streamline passenger flow throughout the airport. Optimised queue management and real time wait time communications helps to reduce passenger stress, while better predictability of passenger movement through the airport improves operational and commercial planning decisions.
Revenue maximisation and concessionaire data analytics
Veovo unlocks concessionaire performance insight to give airports complete control over their contract management and billing processes, for both commercial and aeronautical customers, resulting in higher income and profitability, as well as accelerated growth.
This allows airports to increase revenue and profitability, better plan future growth, modernise guest experiences and deliver increased returns to stakeholders.
Aero Billing allows airports to seal new carrier deals by creating contracts using an unlimited number of fees and charges, flexible discounting and rebates. With Veovo, airports can reduce disputes and accelerate payment with more accurate, timely bills using automated, real-time feeds from data across the airport.
Veovo’s retail analytics, powered by Concessionaire Analyser+ technology, allows airports to automatically collect, analyse and present key retail sales data, improve real estate planning and simplify commercial management and billing to boost revenue from concessions.
With the rapid spread of Covid-19, airport terminals have gone from bustling hubs of activity to eerily empty spaces but as the infection peaks seem to be passing, governments are turning their thoughts to getting the economy kicking back into gear.
Airport collaborative decision making (A-CDM) has improved turnaround performance and throughput at airports across Europe and APAC.
With more than 2,500 participants globally making use of IATA’s Simplified Invoicing and Settlement (SIS) as a centralised hub, airports are under pressure to fall in line.
Keflavík Airport first to adopt Veovo´s new AI-powered solution to improve passenger management as Iceland’s borders re-open.
Veovo announced the introduction of its Virtual Queueing and Passenger Density Management solutions, designed to help support social distancing in airports.
Veovo has released its R8 Revenue Management System, a next-generation aero and non-aero billing platform.
With traffic at Queenstown Airport seeing an increase of 33% since 2015, the airport selected Veovo BlipTrack Guest Predictability technology to ensure smooth passenger flow.
Veovo has announced two industry players have joined the company's North American division.
Iceland’s Keflavík International Airport is one of Europe’s fastest-growing tourist destinations, witnessing a five-fold growth in traffic in the past nine years and expecting 10 million passengers this year.
Belfast International Airport in Northern Ireland, UK, has entered a long-term partnership with Veovo to introduce the company's airport management system.
Growing passenger numbers are impacting airports worldwide, including Auckland International Airport in New Zealand, which handled 19 million passengers in 2018.
Veovo has been launched as Gentrack Group's new airport brand, bringing together the Airport 20/20, BlipTrack and Concessionaire Analyzer+ solutions to enhance airport operations.