Belfast International Airport in Northern Ireland, UK, has entered a long-term partnership with Veovo to introduce the company’s airport management system.
With the airport experiencing soaring passenger traffic, the agreement will assist Belfast International Airport in optimising the use of its current infrastructure, while providing the platform needed to fuel future expansion and passenger engagement innovation.
Belfast International, the principal airport for Northern Ireland, is on a rapid growth trajectory; in 2017 passenger numbers were up by 13.5% to 5.8 million, as the airport attracted new airlines and expanded routes, including the introduction of transatlantic services.
With capacity under increasing pressure, the airport needed to make better use of its resources, such as aircraft stands, baggage belts, and check-in counters, and improve its ability to handle peaks through intelligent automation.
With Veovo’s Collaborative Predictive Platform, as the new heart of Belfast International’s operations, the airport will be able to access consistent, real-time, operational, resourcing, and flight information from any device, and in any location, and make decisions with data-driven certainty.
Belfast International Airport managing director Graham Keddie believes that this partnership will put the airport in a more proactive and collaborative position, when it comes to managing its operational processes and when engaging with passengers.
“Veovo’s platform will provide clear financial, operational and passenger experience benefits. Veovo’s emphasis on predictability and connectivity will enable both the airport and its partners to respond much faster to events, and was a key consideration when selecting this new generation operational suite of tools” he commented.
Chris Warrington, GM at Veovo said: ‘We are delighted to be able to support this visionary airport, as it seeks to optimise its airport operations and build a strong foundation for growth.
“The introduction of the Veovo platform at Belfast International is another example of how airports are embracing predictive intelligence and automation to deliver greater operational efficiency, predictability and to build brilliant guest experiences.”
Alongside Belfast Airport, the Veovo Platform has also been adopted by other British airports, including Dublin, Edinburgh, Manchester, Birmingham and Bristol.