The implementation of service and support is the final stage of security system implementation and will be important for the success of the product, technology and process implementation.
Adaptation of products after implementation is fully dependent on the quality of service and support. Therefore, it is the connecting dot in all projects and implementations to guard the intended quality.
It is the last step of an implementation process and the start for innovative ideas due to operational experience.
All steps in projects and implementation should lead to a supportable solution, so quality can always be guaranteed.
Implementation of service key focus areas:
- Communication processes
- Support process setup
- Maintenance setup
- Maintaining quality
- Continuous improvement
- Data analyses
- Load testing and periodical check-ups