Sydney Airport to trial new passenger management system

1 June 2018 (Last Updated June 1st, 2018 11:52)

Sydney Airport has collaborated with security solution provider Vision-Box to trial a new passenger management system that uses facial recognition.

Sydney Airport has collaborated with security solution provider Vision-Box to trial a new passenger management system that uses facial recognition.

The system, which is still under testing, includes a mobile app that will allow passengers to click an image of their face and passport and use that information to enrol in a biometric-based authentication system.

Part of the airport’s Fast Passenger Processing Project, the pilot of the new system is expected to commence this year.

Addressing the Biometrics Institute Asia-Pacific Conference, Sydney Airport terminal design and planning project manager Lisa Airth stated that the project is aimed at minimising the security check points, where passengers have to produce physical documents, including a passport or boarding pass.

The project, which is aligned with the International Air Transport Association (IATA) One Identity concept, will enable the delivery of more tailored experiences to passengers.

“This is the first contactless point where the passengers will not have to show their boarding pass or passport to place their luggage into the baggage handling system.”

For this pilot project, Vision-Box will provide the biometric data and technology, while Qantas will serve as the airline launch partner.

The project will include a number of touch-points, starting with passengers being able to check-in at the international terminal using kiosks or the app.

Once checked in, they will move to an automated bag-drop zone. This is the first contactless point where the passengers will not have to show their boarding pass or passport to place their luggage into the baggage handling system.

The airport is also installing biometric cameras at security screening that will track the passengers as they move through various parts of the terminal.

Two cameras have been fitted at the entrance and exit of the Qantas Lounge.

Finally, there will be a stealth boarding gate at Gate 25 that will allow contactless boarding of aircraft. However, travellers will still have to show their documents for processing at immigration.