IT firm SITA has won a contract to deploy terminal management technology at Billy Bishop Toronto City Airport (YTZ) to increase terminal operational efficiency and enhance travellers’ experience.
The contract was awarded by Nieuport Aviation Infrastructure Partners (Nieuport Aviation), which owns and operates the passenger terminal at YTZ Airport.
Deployment of SITA’s Airport Management software will enable terminal operator Nieuport Aviation to better monitor, measure, and predict daily airport operations.
Nieuport Aviation CEO Neil Pakey said: “Ensuring a seamless daily passenger experience in the terminal is a priority for Nieuport Aviation.
“We believe SITA will provide us with better situational awareness, enable more proactive planning and allow us to manage the many moving parts at the airport including terminal gating, employees, equipment and passengers.”
The technology vendor said that the cloud-based business intelligence software pools data from terminal operations, seasonal schedules, and real-time flight data, and then sends the relevant information to the flight information display system (FIDS).
The flow of information to the FIDS helps to improve flight and capacity management and reporting, along with stand and gate assignment monitoring and management.
SITA will start deploying the technology in the second quarter of 2019 in a phased manner.
SITA Americas president Diana Einterz said: “Our technology will provide better visibility of the terminal operations, using predictive analytics based on data feeds from across Billy Bishop Toronto City Airport.
“The result will be improved operations, such as reduced turnaround times, which will help the terminal, its airlines, and passengers.”
SITA recently reached a contract with Athens International Airport in Greece to trial its Smart Path biometric technology at security.
Earlier, airport operator Manchester Airports Group (MAG) teamed up with SITA to deploy further passenger self-service kiosks across the group’s three main airports.