Airport operator Malaysia Airports (MAHB) has set aside MYR300m ($73.72m) to upgrade baggage handling system (BHS) at the main terminal of Kuala Lumpur International Airport (KLIA).

KLIA managed 28.1 million passengers in 2018 and requires an upgrade to handle a growing number of travellers.

MAHB corporate communications general manager Nik Anis Nik Zakaria was quoted by themalaysianreserve.com as saying that the tender process to acquire a new upgraded baggage handling system will start this year.

Nik Anis told the publication: “We plan to upgrade and replace the baggage handling system with a new technology and provide the best services for passengers.”

“We plan to upgrade and replace the baggage handling system with a new technology and provide the best services for passengers.”

The replacement work will last nearly three years and will involve the renovation of the baggage handling system, including screening equipment, sorters and 42km of conveyor line used to deliver passenger bags.

The long period for replacement work is expected to minimise disruption to the airport’s operations.

Backup lines will be installed at the airport to handle baggage and ensure there are no interruptions to operations during the period.

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The airport operator said that KLIA baggage handling system is nearing its end of life and a new system will improve efficiency and security screening at the airport.

The baggage arrival on-time performance service level agreement at KLIA is aimed at 20 minutes (first bag) for the main terminal and 25 minutes for the satellite building.

KLIA reported an average short shipment index of 4.7 per 10,000 passengers in 2018, which was below the industry standard for Asia-related airports of 19.2 bags per 10,000 travellers.

SITA signed an agreement with MAHB in October last year to install a further 15 Scan&Fly self-bag drop units at Kuala Lumpur International Airport Terminal 2 (klia2).