In-Flight Services Provider LSG Sky Chefs-Brahim Increases Operating Efficiency with Quintiq

Quintiq, a leading provider of advanced planning and scheduling (APS) solutions, has announced that LSG Sky Chefs-Brahim, a leading provider of in-flight catering and cabin handling services, went live in Malaysia with the Quintiq Advanced Ramp Operations Scheduling solution.

The Quintiq solution provides LSG Sky Chefs-Brahim (LSGB) with a powerful decision support application for on-the-day scheduling, enabling higher productivity, more cost-effective operations and improved service delivery.

The LSGB operating site at the Kuala Lumpur International Airport in Malaysia serves more than 40,000 meals and provides services to more than 220 aircraft every day. Multiple aircraft types requiring different service carts and other equipment, numerous menu ordering options, dynamic flight schedules and frequent last-minute aircraft, gate and passenger list changes create a highly complex operational environment. The Quintiq solution supports LSGB planners in maximising resource utilisation and in dealing effectively with the innumerable daily scheduling disturbances.

Better capacity utilisation and cost control

The Quintiq Advanced Ramp Operations Scheduling solution, based on the core Quintiq APS technology, is a single integrated system for full multi-resource planning and operational decision making. This advanced decision support application provides accurate and flexible on-the-day scheduling and revisions in real-time, including roster/shift assignment and optimal trip creation for delivery trucks.

LSGB has already reported a substantial increase in productivity in general and a significant improvement in efficiency through a reduction in corrective and preventative maintenance costs for its high lift operations. The company has seen a return on investment (ROI) within six months.

“The main benefits we are seeing from the Quintiq solution are in the areas of delivery performance and operational efficiency through increased productivity levels and better cost control,” says Pieter Harting, general manager, LSG Sky Chefs-Brahim. “With Quintiq, we now have the ability to take into account every possible variable to substantially optimise the deployment of our resources and workforce. The software’s visualisation features provide our planners with a full overview of how well resources are being utilised.”

Improving operational efficiency

Sanjay Nair, Quintiq’s managing director for South East Asia, says: “Against the background of the current weak economic environment, many companies are looking for ways to cut costs and improve operational efficiency. LSG Sky Chefs-Brahim is a good example of how a company has leveraged our advanced planning solutions to achieve significant cost savings.”

LSG Sky Chefs-Brahim is an airline catering company that serves more than thirty international airlines at the Kuala Lumpur International Airport (KLIA). LSGB prides itself on the preparation of 100% guaranteed halal meals and a fully integrated food logistics supply chain which includes cold rooms, warehouses and distribution support.

Quintiq provides advanced planning, scheduling and supply chain management solutions. The fast-growing software company, established in 1997, offers solutions for planning and optimising complex business processes throughout the enterprise. Headquartered in the Netherlands, Quintiq has subsidiaries in Australia, China, Finland, Germany, Malaysia, the UK and the US, with implementations in 68 countries.

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