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New Global Report Reveals How Airports are Using Online Learning to Strengthen Workforce Capability

New Global Report Reveals How Airports are Using Online Learning to Strengthen Workforce Capability-feature-image

The Online Learning Centre (OLC) in partnership with Klayo has released its 2026 State of Online Learning Report, offering a comprehensive global analysis of how airports are using structured digital training to strengthen workforce capability, improve compliance, and support long-term operational resilience.

Based on learning data from more than 12,000 course enrollments across 516 airport operators in 148 countries, the report provides one of the most detailed insights to date into how professional development is evolving across the airport sector. The findings highlight how airports are increasingly turning to online learning as a scalable solution to manage workforce development in an industry facing growing regulatory complexity, operational pressure, and ongoing workforce turnover.

While digital training was once viewed primarily as a flexible alternative to classroom learning, the report reveals a significant shift in how airports approach workforce development. Leading organisations are now embedding structured online learning into their broader training frameworks, aligning certification programmes with operational roles, integrating training into governance processes, and using digital platforms to track progress and maintain consistent standards across teams.

For airport executives and operational leaders, the findings reinforce the importance of treating workforce capability as a strategic priority. As regulatory expectations continue to evolve and operational environments become more complex, structured training programmes are becoming essential to maintaining safety standards and ensuring teams remain confident and competent in their roles.

“Airports operate in one of the most highly regulated and safety-critical environments in the world,” said Eddie Ragauskas, CEO of Ceventas, the organisation behind the Online Learning Centre and Klayo.
“What this report shows clearly is that airports are moving beyond ad-hoc training approaches. They are building structured learning pathways that align with operational roles and industry standards. That shift is helping airports strengthen compliance, develop future leaders, and maintain operational resilience.”

The 2026 State of Online Learning Report also explores how training demand varies across operational areas and regions. The data highlights strong engagement in courses related to airport safety, operations management, security, and leadership development, reflecting the areas where airports are placing the greatest focus on capability building.

Beyond usage trends, the report also examines how learners engage with online training environments. Insights into completion rates, course progression, and learning pathways provide a clearer understanding of how airport professionals develop skills over time and how organisations can design training programs that deliver measurable outcomes.

Key insights from the report include:

  • Global trends in online training adoption across airport organisations
  • The operational domains driving the highest demand for professional development
  • Regional differences in how airports approach workforce capability building
  • Learner engagement patterns and course completion behaviour
  • Practical considerations for building structured, scalable training programs

The report is designed to support airport executives, HR leaders, training managers, and operational decision-makers responsible for developing workforce capability and maintaining compliance with international standards.

The Online Learning Centre supports airports worldwide through a catalogue of more than 150 ACI-accredited online courses, developed by industry experts and aligned with global airport standards. These programs help airport operators build structured learning pathways across safety, operations, security, leadership, and management.

As airports continue to modernise training programs and address evolving workforce challenges, the insights in the 2026 State of Online Learning Report provide a valuable benchmark for organisations seeking to strengthen professional development strategies and prepare the next generation of airport professionals.

Download the full report:
https://news.olc.aero/2026-state-of-online-learning