Alitalians Do it Better: The Italian Revival

After a takeover and merger in 2008, the new Alitalia has fought to restore its former glory in the European market. Marketing vice-president Andrea Stolfa talks to Ellie Broughton about the line's global route strategy, its innovative new price points and the challenge of improving customer service.

Let BaggageLift Ramp Do the Work for You

Make manual, heavy lifting a thing of the past. Designed for the task of moving baggage between carts and airplanes,...

Perfect Match Between Kiev Catering and Do&Co

For the past two years, Airport Consulting Vienna (ACV) has advised and led its long-standing customer, Kiev Catering through the...

Do the robot: Kansai Airport’s new autonomous security

Noted for staying one step ahead when it comes to technology, Japan has incorporated new, exciting technology into its Kansai Airport: an autonomous security robot. We profile the new robot and talk to those involved with its launch.

Good news for humans: AI doesn't do judgement

Human judgement is still irreplaceable despite advancements in AI, reinforcing the value of critical thinking and decision-making.

TATIC Solution at São José dos Campos International Airport

São José dos Campos International Airport, in the state of Sao Paulo, Brazil, has just been equipped with a TATIC®...

New survey reveals Canadians do not support airport privatisation

How closely do airport simulation games reflect the industry?

Two recently released video games allow players to manage their own virtual airport. The creators of Airport CEO and SimAirport explain the challenges involved with accurately reflecting the aviation industry in an interactive simulation, while making it an enjoyable gaming experience.

What trends do industry experts predict for airports in 2023? 

In 2022, airports continued their battle with a post-pandemic recovery, and there is still much to overcome as we enter a new year.

UK airports improving but have more to do on accessibility - CAA

The regulator said the country’s major airports were heading in the right direction but five need improvement.

DoS cyber-attack hits several airport websites in the US

The hacked systems do not handle air traffic control, internal airline communications, coordination or transportation security.

What can airports and airlines do to prevent the spread of Coronavirus?

Vital Vio CEO Colleen Costello discusses what more aviation stakeholders could do to guarantee the safety of their passengers and help flatten the curve of the ongoing Covid-19's spread.

Contact tracing apps: "It's better to do it right than quick"

Last month it was announced that the UK would be making a sudden u-turn on its contact tracing strategy, adopting a Bluetooth-powered decentralised contact tracing app using a framework developed by Apple and Google instead of the centralised app that was being developed by NHSX.

Q&A: why do airlines need revenue management systems?

Malaysia Airlines is the latest company to adopt revenue management tools to get back to pre-Covid profit levels. We spoke to the airline and the system provider to understand how these systems work and why they are so needed.

Private jet emissions: how much do they cost the environment?

The private jet sector has come out of the Covid-19 pandemic unscathed, with some providers even reporting an increase in turnover. But despite the good economic performance, private aircraft are much more polluting per passenger than commercial flights and their emissions have increased in the last 15 years. Even though they pollute so much, can they also play a part in the aviation industry’s plan towards net-zero?

Sonic boom: do airports need to prepare for the supersonic revolution?

Airports Council International wants to fast-track new standards and practices to regulate supersonic aircraft, which are expected to be reintroduced in 2023. University of Salford senior lecturer in aerodynamics and aircraft performance at the University of Salford Phil Atcliffe discusses the key issues.

Do North American airports have a problem with customer satisfaction?

A new study has found that customer satisfaction has stalled across many North American airports, with excessive construction delays the main gripe. As passenger numbers continue to increase, hubs can’t afford to let such disquiet continue.

Volume control: is the UK doing enough to mitigate aviation noise?

The UK’s Independent Commission on Civil Aviation Noise (ICCAN) recently published a report urging airports to clarify how they monitor, collate and distribute noise data, and to better engage with those communities most affected by it. ICCAN head commissioner Rob Light explains more.

Contact tracing apps: "It's better to do it right than quick"

Last month it was announced that the UK would be making a sudden u-turn on its contact tracing strategy, adopting...

What did President Biden ever do for US airports? 

The Biden-Harris administration may have been a one-term government, but it made potentially lasting changes to aviation.