Ground handling services provider Worldwide Flight Services (WFS ) has secured contracts at Hong Kong International Airport (HKIA) and for the CIP terminal at Changi Airport (SIN), Singapore.
At HKIA, WFS will provide baggage handling services on behalf of the Airport Authority Hong Kong for three years, beginning in January next year.
The contract scope includes handling out-of-gauge (OOG) baggage, HKIA VIP Lounge baggage delivery and baggage tub recycling.
It also covers air-to-sea, and sea-to-air bags moved to HKIA’s baggage handling system.
WFS Hong Kong and Singapore regional managing director James Carey said: “We’ve been honoured to be part of the Hong Kong aviation scene since 1998, serving the Airport Authority Hong Kong and every airline at this outstanding international airport.
“We are an integral part of every air traveller’s journey here and take great pride in contributing to the best possible passenger experience for everyone passing through HKIA.”
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In Singapore, WFS-owned airport services provider JetQuay renewed its contract to operate the airport’s elite commercially important passenger (CIP) terminal at Changi airport.
The contract renewal will be effective from January 2023.
Under the contract, JetQuay will be responsible for offering various VIP services to passengers, such as a luxury lounge and limousine service to escort high-priority guests to and from their aeroplane and airline check-in and immigration clearance.
JetQuay general manager Abraham Lim said: “JetQuay has operated the CIP Terminal for over 16 years prior to this latest contract renewal, and we are immensely honoured to continue to gain the trust of the airport authority to serve Changi Airport’s VIP guests and to ensure the best-in-class service and comfort levels they deserve.
“This new contract reflects the airport’s trust in the JetQuay team’s ability to maintain these high standards and to make Singapore an airport of choice for VIP travellers.”