Business jet specialist Jonair has signed a contract with tech provider Ink Innovation for the use of its Ink Mobile Agent product.

Jonair is based in Umeå, northern Sweden, which provides a suite of services via its fleet of business jets and helicopters including ambulance flights and passenger services across Scandinavia. 

Ink Mobile Agent is an app that manages passenger check-in and baggage services. It is already used by carriers including Jet2, LIFT, and Sunrise. 

Ink said its tool moves information away from cumbersome webpages, which require stable internet connections, to a single app which streamlines the customer experience. 

According to the firm, the system can manage numerous tasks at the passenger gate, including ”to manage cabin baggage, tags and collecting payments for extra or oversized bags. Print gate tags with a single scan. Take payments with a single action,” its marketing material explained. 

“The implementation of Ink Mobile Agent will not only expedite check-in procedures but also help drive better on-time departures, elevating passenger satisfaction,” it added. 

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Along with the software tool, Ink will provide Jonair with the hardware (including mobile scanners and printers) needed to operate its system, and training on the cloud-platform for staff who may be used to legacy systems. 

Blaine Powell, Chief Sales Officer of Ink: “We’re proud to support Jonair’s commitment to reliable and efficient service quality. Ink Mobile’s thoughtfully designed modules make life easier for agents and pre-departure tasks less painful for passengers. We are happy to be working with the team from Jonair as they embark on a new addition to their operation within Sweden.”