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December 15, 2020

Star Alliance and Amadeus to offer touchless travel for frequent flyers

Star Alliance has partnered with technology company Amadeus to provide access to a touchless journey experience for frequent flyers.

Star Alliance has partnered with technology company Amadeus to provide access to a touchless journey experience for frequent flyers.

The partnership will benefit passengers enrolled in Star Alliance Biometrics or in Amadeus Traveler ID.

The identity data exchange and verification solution Traveler ID connects a traveller’s digital ID to any online and biometric portal.

Amadeus EVP Airlines central and eastern Europe Monika Wiederhold said: “The Traveler ID solution is agnostic, meaning that all types of travel companies can work with us for a variety of digital identity needs, from enrolling travellers to organising the collaboration of multiple providers to orchestrate the end-to-end identity verification process.”

By creating a more touchless journey for travellers, this move will help in reducing the need for passengers to fill in identification details on multiple occasions.

In the future, these travellers will also be able to use their Traveler ID to access airports that have deployed the Star Alliance Biometrics solution.

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In both programmes, data privacy regulations will be followed strictly.

Star Alliance customer experience vice-president Christian Draeger said: “The best part of this trustful partnership is how we are building upon our individual strengths and working together to deliver a more seamless and safe travel experience.

“It increases our operational ability by speeding up airport processes and immediately benefits those who have already enrolled in our programme.

“Through collaboration between the Star Alliance Biometrics and Amadeus Traveler ID solutions, we have a winning proposition that will encompass all aspects of the customer journey.”

In November, Star Alliance developed an interoperable biometric identity and identification platform for screening airport passengers.

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