West African national airline Air Senegal has launched global IT provider SITA’s passenger services system (PSS) to handle every aspect of their operations.
The PSS technology will enable the African airline to manage its passenger operations, ranging from reservations and pricing to ticketing, airfare distribution and departure control.
SITA’s Horizon Passenger Management and Distribution solution provides Air Senegal with a comprehensive, integrated range of modern passenger management services.
Air Senegal CEO Philippe Bohn said: “We have an ambition to establish Air Senegal as a key carrier in West Africa and make our presence felt across the continent.
“In order to achieve this ambition, it is important that we have a passenger management system that takes care of every aspect of operating the airline and delivers a smooth experience for our passengers every step of the way.
“SITA is a key partner in providing this technology and we are in the process of implementing this solution ahead of our launch flights later this year.”
The system infrastructure is developed on a flexible platform of core systems required by all carriers.
This enables each airline to customise the technology to meet their specific business requirements and to support future growth.
SITA Middle East, India and Africa president Hani El-Assaad said: “Our presence and experience on the continent, together with the real business value offered by Horizon, has placed us in an ideal position to support both the continent’s emerging and established airlines, using a passenger management platform that can accommodate airlines of any size, fleet or operating model.”
15 airlines and ground handlers in Africa currently deploy SITA’s Horizon solution, while 100 airlines and ground handlers across the world have incorporated it to board more than 123 million and check in 158 million passengers each year.