The Airports Authority of India (AAI) has expanded its agreement with air transport IT provider SITA that will allow the company to install its baggage management solution, BagManager, at 15 airports across India.
Once installed, BagManager will provide the airports with real-time data on the status of passengers’ baggage, reducing the possibility of baggage mishandling.
The 15 airports where baggage handling systems will be installed are Trivandrum, Calicut, Mangalore, Tirupati, Chennai, Madurai, Kolkata, Goa, Lucknow, Jaipur, Amritsar, Leh, Chandigarh, Trichy and Ahmedabad.
Under the terms of the expanded agreement, the AAI will also install SITA Airport Management Solution at Goa and Lucknow airports, bringing the total count of Indian airports using this technology to 12.
Airports Authority of India chairman Guruprasad Mohapatra said: “As passenger traffic increases across India, we need to be smarter in the way we manage our airports and smart technology is the answer.
“SITA’s experience in India and its solutions make it possible to manage our network of airports in a more efficient and effective way, delivering a better service to our passengers while accommodating rapidly rising passenger numbers.”
Featuring a suite of integrated software applications, SITA Airport Management Solution supports and enhances airport operations from landside to airside and throughout landing and take off.
The latest move follows the implementation of SITA’s BagManager at Kolkata and Chennai Airports in 2015. The deployment of the baggage solution will also enable AAI’s customer airlines to comply with IATA Resolution 753 by tracking bags across important points in the journey.
The AAI, which manages 126 airports, continues to invest in new airport infrastructure and technology across the country to meet increasing passenger traffic.