Information technology company SITA and UAE carrier Etihad Airways have trialled an advanced biometric technology at Abu Dhabi Airport.

The implementation is designed to improve the entry and exit to the restricted Crew Briefing Centre (CBC).

Some of the challenges that the partners sought to address are reducing lining up and fast-tracking the crew check-in process at the CBC and flight preparations stress.

The partnership also focused on introducing facial recognition technology to promote low touch process and integrate ‘biometrics on-the-go’ convenience to enable crew members to use their smartphones.

The use of facial recognition cameras to enable automated flight roster retrieval and roll call was also addressed.

Etihad Aviation Group flight operation vice-president captain Sulaiman Yaqoobi said: “Etihad is constantly on the lookout for innovative solutions that will drive improvements in the airline’s operations and enhance the experience for guests and employees.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

“We believe that facial recognition technology has the potential to enhance the efficiency and security of airline operations and are happy to be partners with SITA in this trial.”

The trial will continue to run until late February and provide the partnership with invaluable information to a broader solution for the industry.

Besides this, a low-touch passenger solution, SITA Smart Path, has already been implemented across various airports, including Miami Airport and Beijing Capital International Airport.

Last September, Lufthansa Group leveraged SITA’s WorldTracer Self Service to enable a completely contactless way for passengers to report delayed baggage from their mobile device.