Global IT provider SITA has been appointed by iGA to deliver a range of airport, passenger, and baggage processing solutions at Istanbul New Airport.
SITA will provide management solutions for plane landings, passenger processing, baggage check-in, and boarding. The airport typically processes 75 flight departures an hour, 3,500 flight operations a day, and 1,000 bags a flight.
After all phases of the project conclude, capacity at the airport is set to reach more than 200 million passengers a year.
SITA Middle East, India, and Africa president Hani El-Assaad said: “SITA’s role is to provide and integrate all these systems to provide effortless airport management, while elevating passenger experience and satisfaction.”
The company will initially deploy departure control systems and a common-use platform to allow multiple airlines to connect and use the same check-in and boarding infrastructure.
A total of 1,041 check-in and boarding workstations and around 90 automated passenger access control touchpoints will also be implemented to allow self-service validation of boarding passes against travel documents.
Airlines utilising the airport will also use SITA’s baggage management technology to track bags at every stage of the journey.
Using SITA’s airport management solution, İGA will be able to centralise flight data information collected from all airport systems.