Norwegian airports to introduce touchless check-in and bag drop

6 July 2020 (Last Updated July 6th, 2020 12:36)

Avinor, the firm that operates Norway’s 44 state-owned airports, has partnered with Amadeus to introduce a contactless check-in and bag drop programme at its airports, offering passengers a safe and easier travel experience.

Norwegian airports to introduce touchless check-in and bag drop
Amadeus’ contactless check-in and bag drop application is set to be implemented at Norway’s Oslo Airport this week. Credit: Oslo Lufthavn AS/EspenSolli.

Avinor, the firm that operates Norway’s 44 state-owned airports, has partnered with Amadeus to introduce a contactless check-in and bag drop programme at its airports, offering passengers a safe and easier travel experience.

Amadeus’ contactless check-in and bagdrop application allows passengers to check in for a flight remotely. They will receive a boarding pass barcode sent to their mobile phone, which will also act as a coupon to print the bag tag.

Passengers can get baggage tags automatically printed by presenting the barcode to a self-serve kiosk at the terminal. They can then attach the tag and deposit their bag into the baggage system, without any support from agents.

The touchless programme will initially be implemented at Norway’s Oslo, Bergen, Stavanger and Trondheim airports. The service is first being offered to passengers flying on SAS, Norwegian Air and Widerøenational carriers.

Avinor airports are also currently offering touchless boarding, allowing passengers to present their boarding passes on their phones in order to board the aircraft.

Avinor Group CIO Brede Nielsen said: “We’ve worked quickly and flexibly with Amadeus and ICM to build and deploy new technology to make it both safer and easier to fly from our airports. We’re now in a strong position to serve increased numbers of passengers travelling during the summer period.

“The summer period is normally the busiest season in Norway, and we are welcoming families and others that only travel once or twice a year. Our goal has been to design our touchless travel process to be as easy and intuitive as we can.”