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July 2, 2014

Stansted Airport shifts Express Set Down operations to main forecourt

London Stansted Airport is shifting its Express Set Down area to the main forecourt, allowing passengers to be dropped off directly outside the main terminal building.

London Stansted Airport is shifting its Express Set Down area to the main forecourt, allowing passengers to be dropped off directly outside the main terminal building.

The move is a part of the airport’s strategy to improve passenger services and facilities.

The airport has also announced plans to invest in real-time technology on airport approach roads, which will provide drivers with information about available car parking spaces.

"Today’s announcement is another stepping stone on the road to improving services and facilities for our passengers."

This move will not only ease traffic flow and improve access but will also offer the latest operational status of the forecourt.

During peak flight departure times, cars at the airport will be diverted to the short stay car parks.

These changes are being introduced following a detailed analysis of customer feedback and having completed a review of drop off and parking arrangements inherited when MAG acquired the airport in 2013.

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London Stansted Airport travel services head Mat Garner said: "We have taken time to look at how the Express Set Down area operates and we have listened to customer feedback, as well as sought to balance the issue of congestion with ease of access and choice.

"We are investing to improve Stansted’s infrastructure and will continue to do so. Today’s announcement is another stepping stone on the road to improving services and facilities for our passengers."

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