Nepal's Civil Aviation Authority has signed a seven-year agreement with SITA to install its AirportConnect Open at Tribhuvan International Airport in Kathmandu to reduce check-in queues.
The AirportConnect Open system, which will also improve passenger flow through the airport and facilitate the use of check-in areas more efficiently, will be initially implemented at 24 check-in counters, and will be later expanded to 36 counters.
"We selected SITA after an extremely competitive international bidding process," said Tribhuvan International Airport general manager Ratish Suman. "Passenger numbers are expected to grow further from now until April, the peak tourism period in Nepal. There was a real boom last year when international airlines serving the country grew their passenger volumes by over 20% and we hope this trend will continue."
AirportConnect Open is an integrated workstation/kiosk platform offering reporting tools and a flexible blending model with common support staff.
The solution offers savings through its single set of common use applications that can be used on any vendor's platform; it will also enable airports to save time and resources, while increasing revenue by maximising the use of check-in counter and gate resources.
"Airlines, airports and governments have increasingly complex requirements and need consistent passenger processing, reduced congestion and improved passenger flows," said SITA India and Subcontinent country director Maneesh Jaikrishna. "AirportConnect Open will provide Tribhuvan International Airport with the flexibility to cope with peaks in traffic during the busiest times of the year for tourism and trade."
Caption: The implementation of SITA's common-use platform AirportConnect Open will allow check-in areas at Tribhuvan International Airport to be operated more efficiently. Credit: Ralf Lotys.