Costa Rica’s Juan Santamaria International Airport (SJO) has selected the global IT provider SITA to deploy its latest and fully-integrated control centre technology solution at the airport.
SITA’s ControlBridge solution will enable the airport operator, AERIS Holdings, to have a centralised and integrated knowledge of everything that occurs at the airport, from security to boarding gates and from ground handling to facilities management.
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In addition, the control centre technology solution facilitates airport collaborative decision making (A-CDM) with all stakeholders.
SITA Latin America vice-president Elbson Quadros said: “This implementation of SITA ControlBridge will provide SJO an integrated command and control capability across what are traditionally standalone functions.
“This includes airport operations, physical security, engineering and facilities management, baggage handling, emergency response, the airport IT service desk and more. It is a significant move by AERIS to provide Costa Rica with a modern airport that helps improve the country’s competitiveness.”
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SITA ControlBridge will provide SJO with the required technology to help coordinate, monitor and control all airport operations centrally, as well as break down silos among the several departments and stakeholders operating at the airport.
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By GlobalDataAERIS CEO Rafael Mencia said: “ControlBridge enables us to integrate and optimise operations across the entire airport into a single command centre. It incorporates data from every stakeholder operating at the airport, providing a complete view of everything, all the time.
“This will give us much more flexibility in managing day-to-day airport operations, optimised resource management, quicker decision making and enhanced emergency response capabilities. Ultimately, it means we’ll be able to provide a better passenger experience.”
Under the scope of the project, the company will also update SJO’s CCTV infrastructure and integrate it into the advanced control centre, along with radio communications.
Image: Control centre at Costa Rica’s Juan Santamaria International Airport. Photo: courtesy of SITA.
