Newcastle Airport has been named the UK’s best large airport consecutively for the third time by Which? Magazine.
In a consumer survey, nearly 11,266 travellers across the country were asked by the magazine to share their experiences of airports in the UK.
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The passengers rated the airports on categories including the check-in experience, quality of food outlets and seating.
Newcastle airport, which serves over four million passengers annually, topped the large airport category with a customer score of 72%, followed by Heathrow Terminal 5 and Birmingham in the second and third place respectively.
According to the magazine, Newcastle scored high on queues at security, bag drop and passport control.
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Newcastle International Airport chief executive Dave Laws said: "Our aim is to be the most welcoming in the UK, so we are delighted to once again place top among the larger airports.
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By GlobalData"This is the third year running that passengers have scored us higher than any other large airport. It’s a testament to the work of our staff and business partners, who do all they can to make a passenger’s journey through the airport enjoyable.
"The result is even more impressive as it came when we were undertaking £14m development work to our departure lounge to further improve the customer experience. I’d like to thank our passengers for their patience during construction."
"This has topped an exciting few weeks for the Airport, as we have just announced the return of the United Airlines service to New York for summer 2016 as well as new flights to Barcelona with Spanish low cost carrier Vueling."
Furthermore, London Southend Airport has been rated as the best in small airports category with 86% customer score followed by Robin Hood Doncaster Sheffield and London City airports.
Image: Newcastle scored high on queues at security, bag drop and passport control. Photo: courtesy of Newcastle International Airport.
