Cincinnati/Northern Kentucky International Airport (CVG) has signed an agreement with Lockheed Martin for the first full-scale installation of airport passenger management technology in the US.

Under the deal, Lockheed Martin will install its chroma airport collaboration database (ChromaACDB) system, which is designed to help airports see passengers movements through their terminals, in order to understand and improve the travel experience.

Go deeper with GlobalData

Go deeper with GlobalData

The gold standard of business intelligence.

Find out more

Discover B2B Marketing That Performs

Combine business intelligence and editorial excellence to reach engaged professionals across 36 leading media platforms.

Find out more

The company is also working with CVG to implement a system that offers real-time information to passengers, which will allow them to plan their journey through the airport.

"This is all about improved collaboration between the airport, airlines and TSA for the enhancement of the passenger experience."

According to the company, the technology will help the airport to deliver on key passenger experience initiatives in conjunction with the US Transportation Security Administration (TSA).

The new technology includes the BlipTrack system, which is an anonymous way of monitoring passenger throughput times via mobile device signals to measure time between points through the airport.

According to the manufacturer, the system does not send or track any personal information, but monitors the number of phone signals in a given area and uses the information to provide a real-time picture of passenger flow through the airport.

GlobalData Strategic Intelligence

US Tariffs are shifting - will you react or anticipate?

Don’t let policy changes catch you off guard. Stay proactive with real-time data and expert analysis.

By GlobalData

Lockheed Martin global airports director Martin Bowman said: "The BlipTrack technology benefits both passengers and the airport team as it allows them to see, in real time, where potential queues and pressure points are and provide proactive planning of the situation to improve service.

"Knowing where there is congestion allows passengers to avoid queues, so they can spend more time shopping or relaxing in the airport. This is all about improved collaboration between the airport, airlines and TSA for the enhancement of the passenger experience."

Implementation of the new technology follows a recent transformation of the airport’s screening area, in order to improve the passenger experience at CVG.

Airport Technology Excellence Awards - Nominations Closed

Nominations are now closed for the Airport Technology Excellence Awards. A big thanks to all the organisations that entered – your response has been outstanding, showcasing exceptional innovation, leadership, and impact.

Excellence in Action
Klayo’s talent and compliance platform tailored for airports has secured the Innovation Award in the Workforce Digitalization category . Learn how its competency gap analysis, integrated compliance hub and data-driven workforce planning are helping airports streamline operations, strengthen governance and engage employees.

Discover the Impact