Japan’s Narita International Airport has launched the latest interactive information display system, infotouch, at its Terminal 1.
The new technology has been designed to provide timely information in a new format to meet the requirements of individual passenger.
The wide variety of data provided by the system includes information on flight services, terminal facilities and ground transport.
infotouch features a touch screen and involves several functions such as a precision indoor digital maps system that directs the route to the customer’s desired location.
It will also help passengers navigate to their respective airline counter and boarding gate by scanning the barcode on their boarding pass.
The system has been developed to integrate design features that include voice search and easy-to-access screen buttons.
In addition, infotouch features multilingual benefits intended for a wide range of customers at the airport.
The currently available languages include Japanese, Indonesian, Korean, French, Thai, Spanish, English and Chinese (simplified and traditional).
infotouch is equipped with several functional components, such as a videophone that allows the user to communicate with the information staff, a voice recognition system that recognises the speech of the user and conducts a single word search, and a printer that can print the search results.
It also features a motion sensor that enables the display to automatically switch to the top page when a user comes near it and adjust the height of the buttons to the height of the user.
On 20 October, two infotouch systems will be operational at central building of the airport’s Terminal 1, and two more will be installed at Satellite 5 of the terminal and will be operational on the 31st.