Netherlands-based digital security company Gemalto has collaborated with IER, an airport and railway terminal maker, to develop a new complete self-service airport experience for passengers.

The Gemalto and IER Fly to Gate system has been designed to address the increasing demand for a self-service experience that would enable passengers to travel easily and smoothly from their home to airport departure gates.

The system combines IER's self-service equipment and services with Gemalto's border management solutions to speed-up airport operations.

It allows the customers to opt for either mobile check-in or self-service kiosks and includes border control, bag drop points, security and boarding gates.

"This new partnership between IER and Gemalto squares the circle, utilising world-class automation techniques to improve customer satisfaction."

IER chief executive officer Maxime Boulvain said: “For airports and airlines alike, the opportunities created by strong growth in passenger numbers go hand-in-hand with the challenges of more stringent border and security checks.

“This new partnership between IER and Gemalto squares the circle, utilising world-class automation techniques to improve customer satisfaction, implement consistent identity and document verification procedures, and maximise commercial revenues.”

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By GlobalData

Additionally, the new solution supports multimodal biometric verification, which includes facial recognition, straightforward integration with immigration systems, and robust document verification.

This biometric verification provides stringent standards of security and significant operational efficiency both for airports and airlines.

Designed to provide complete flexibility to meet individual airport operator requirements, Fly to Gate is also capable of automating virtually all traveller handling processes.