ERA has secured a contract to offer advanced system assurance services for its previously installed multilateration (MLAT) surveillance system at Kuala Lumpur International Airport (KLIA) in Malaysia.

The MasterCare services contract has been awarded by the Malaysian air navigation service provider (ANSP) Department of Civil Aviation following a tendering process, which was won by ERA in April this year.

Entitled MasterCare Premium, the package of the best services is an integral part of the company’s product portfolio offered to all of its customers.

The contract is slated to continue for three years until May 2020.

ERA’s advanced MasterCare assurance services cover the entire system, including hardware, firmware and software to ensure that the company’s systems provide optimum performance.

"The contract is slated to continue for three years until May 2020."

The company will collaborate with local firm ZETRO Services to offer the MLAT system maintenance at KLIA.

GlobalData Strategic Intelligence

US Tariffs are shifting - will you react or anticipate?

Don’t let policy changes catch you off guard. Stay proactive with real-time data and expert analysis.

By GlobalData

In 2007, the airport installed the surface airport MLAT system, which was extended in 2012 to comprise 55 stations.

The MasterCare project helps ensure the safety of all systems with several processes, such as obsolescence, spare stock and repair management; a customised training programme; and on-site inspections and preventive maintenance, including a 24/7 help desk and the supply of the new module within 30 days.

In addition, ERA’s service programme can be specifically tailored to address the requirements of each customer, deployment site and service level.


Image: ERA receives MasterCare assurance services contract at KLIA. Photo: courtesy of ERA.

Airport Technology Excellence Awards - Have you nominated?

Nominations are now open for the prestigious Airport Technology Excellence Awards - one of the industry's most recognised programmes celebrating innovation, leadership, and impact. This is your chance to showcase your achievements, highlight industry advancements, and gain global recognition. Don't miss the opportunity to be honoured among the best - submit your nomination today!

Nominate Now