Dubai Airports has awarded a facilities management (FM) contract to Serco Middle East to maintain and support a large part of the airport buildings and infrastructure.

The six-year contract covers a complete range of facility management services for Terminal 1 and 2, as well as other cargo and ancillary buildings at Dubai International Airport. 

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Dubai Airports operations executive vice-president Chris Garton said: “We are delighted to extend our partnership with Serco through this new contract.

“By combining Serco’s expertise in facility management with Dubai Airports’ drive and vision, I look forward to even higher levels of standards and customer experience across our airport infrastructure.”

“Dubai Airports has chosen Serco after an intense, detailed and highly competitive procurement process."

Serco Middle East Integrated Facilities Services Sector managing director Joe Boyle said: “Dubai Airports has chosen Serco after an intense, detailed and highly competitive procurement process and we are very proud and excited by this new opportunity.

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“Our partnership with Dubai Airports is long-standing and Serco Middle East continues to be a partner of choice as we excel in building strong client relationships founded on quality of service, innovation and trust.”

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Serco said that the contract with Dubai Airports builds on the company’s existing FM relationship in various sectors.

Separately, Dubai Airports issued a report that reveals the Dubai World Central (DWC) Airport welcomed 191,950 passengers during its third quarter.

This represents an increase of 161% compared to the 73,466 passengers recorded during the same period last year.

Image: An aerial view of Dubai International Airport. Photo: courtesy of Umair Shaikh.