Oman’s Muscat International Airport has selected CEVA Logistic, a freight management solutions and contract logistics provider, to provide services regarding the return of lost or mishandled baggage at the airport.

Under the three-year contract valued at €1m, CEVA Logistic will open a desk in the main arrivals hall of Oman’s principal airports, serving customers throughout the year.

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CEVA will collect the located bags from the handling agent and deliver them to the passenger on the next available delivery.

"Following a competitive tender we were chosen to provide a comprehensive, reliable service which all parties can rely on."

The company is expected to offer at least four deliveries a day in Muscat and the surrounding region, with deliveries that can be made available to rest of the country.

CEVA country manager for Oman and Qatar Mate Szombathelyi said: "Under an exclusive agreement with Oman Airports Management Company (OAMC) CEVA will operate the service on behalf of all airlines serving the country.

"Following a competitive tender we were chosen to provide a comprehensive, reliable service which all parties can rely on."

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The airport expects the new service to replace the irregular twice-a-day basis service offered at the airport earlier.

Oman Airports Management Company (OAMC) Commercial Operations general manager Samer Al Nabhani said: "It’s always unfortunate when passengers are separated from their baggage. We believe that CEVA’s well-established local presence, experience and service offering will reunite them in an efficient, timely and well-organised manner."

CEVA Logistics, with a presence in over 170 countries, had won the Secure Warehouse award at Shanghai Pudong Airport (PVG) Cargo Zone in 2013.