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April 13, 2012

BroadWorks platform to power Telekom Slovenia’s IP Centrex application

IP Centrex service will enable Telekom Slovenia to support integrated communications for multi-location enterprises

By CBR Staff Writer

Telecommunications operator Telekom Slovenia has chosen the communication services provider BroadWorks’ platform to power its IP Centrex application which targets Slovenian enterprise and government market.

The operator has selected the BroadWorks platform to expand Telekom Slovenia’s portfolio of fixed, mobile, Internet and integrated telecommunication applications to include in-demand enterprise services such as video, call centre and messaging.

BroadWorks will enable Telekom Slovenia to deliver enhanced call centre capabilities, front office/auto-attendant tools, and unified messaging, voicemail, voicemail to email.

In addition, the IP Centrex service will enable the operator to support integrated communications for multi-location enterprises.

By leveraging a Software-as-a-Service (SaaS) model, Telekom Slovenia’s SME customers experience a set of enhanced capabilities for hosted voice without the operational and maintenance expenses associated with on-premises PBX equipment.

BroadSoft Marketing vice president Leslie Ferry said deploying bandwidth-intensive services such as video and voice translates into an enhanced end-user experience and new revenue opportunities for Telekom Slovenia.

"Using BroadWorks, Telekom Slovenia will be able to roll out services that enhance business productivity and communication," said Ferry.

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