Allegiant introduces paperless mobile boarding pass capability at 101 airports

14 January 2014 (Last Updated January 14th, 2014 18:30)

Allegiant Travel, the owner of American low-cost airline Allegiant Air, has introduced a paperless mobile boarding pass capability for its passengers at all 101 airports it serves.

Allegiant Travel, the owner of American low-cost airline Allegiant Air, has introduced a paperless mobile boarding pass capability for its passengers at all 101 airports it serves.

The new technology lets passengers avoid ticket counter lines by checking-in for their flight and receiving their boarding passes directly on their mobile device.

It saves travelers the time and trouble of waiting in long ticket counter lines.

"Having mobile boarding passes enabled in all of the airports we serve has been a huge project."

Allegiant Travel president and COO Andrew Levy said: "Allegiant continues to find innovative ways to create a faster, easier travel experience for our customers while at the same time reducing costs.

"We’re excited to bring mobile scanning technology to even the smallest airports in our network so that every Allegiant customer can benefit."

While major airports and large carriers previously introduced mobile boarding pass technology at their airport security checkpoints, it worked with many small to mid-size airports throughout its network to introduce mobile boarding pass scanners.

As 55 of the airports Allegiant serves did not have scanners in place, the company purchased scanners for these airports and worked with the airports and TSA to have them approved and installed.

Allegiant also extended its service to other carriers serving the airports to ensure that the mobile boarding pass scanners the company installed could be used by other airline passenger.

Allegiant Travel chief information officer Scott Allard said: "Having mobile boarding passes enabled in all of the airports we serve has been a huge project, and we are very pleased to announce its completion.

"The introduction of these types of convenient, self-service technologies enables us to pass savings on to our customers and keep our fares lower than other carriers."

To use the new service, users have to install the Allegiant-To-Go mobile app, which is available for free on Apple and Android mobile devices.

Using the app, customers may check-in for their flight, add seat assignments, priority boarding or additional baggage and receive their boarding pass right on their phone or tablet.

Travelers with a mobile boarding pass can use the express bag drop lane at the Allegiant ticket counter for checked luggage or, if they do not have checked luggage, proceed directly through the security checkpoint to their departure gate.