Lebanese flag carrier Middle East Airlines –Air Liban (MEA) has renewed its technology contract with SITA to incorporate a cloud-based baggage reconciliation system (BRS ) at Rafic Hariri International Airport (BEY ) in Beirut, Lebanon.
By adopting this new technology, MEA aims to increase the operational efficiency at Rafic Hariri Airport.
MEA IT head Dr Adib Charif said: “SITA has been the provider of BRS at Rafic Hariri International Airport – Beirut since 2009, and we’re excited to continue our technology partnership with this next stage of our digitalisation programme.
“By moving a server-based system to the cloud, we’ve cut down on cumbersome operation procedures, eliminated regular maintenance costs, and freed up resources to focus on other essential services.
“We’re committed to giving passengers a seamless passenger journey and leading the way in the region during the industry recovery.”
SITA claims that its cloud-based BRS technology has been designed to reduce operational expenses for the airport and airline.
It added that the server-less design would help evade on-site interventions to upgrade, maintain, refresh and support various obsolete devices, including servers.
The deployment of SITA’s Bag Manager Cloud technology will enable the airport to process nearly nine million bags annually, up from three million bags in earlier years, without spending much on equipment.
SITA Middle East and Africa president Hani El Asaad said: “We’ve seen a global trend in the rate of mishandled bags increasing in line with the rapid resumption of international travel.
“Technology holds the solutions to the challenges our industry is facing during this transformative post-pandemic period, where airports and airlines need to achieve more with less.
“We’re excited to partner again with MEA to deliver a smart and agile cloud-based solution to overcome these hurdles, increase operational efficiency and boost passenger confidence.”
Earlier this month, SITA unveiled its new partnership programme to support what it calls a new growth path.