Scottish aviation servicer Menzies Aviation has signed a Memorandum of Understanding (MoU) with Air Serbia in support of expanding services across the wider Balkan region.

As part of the agreement, Menzies is set to offer ramp and passenger services at Belgrade’s Nikola Tesla Airport (BEG) starting in February 2024.

According to Menzies, this is the company’s largest deal across Eastern Europe and is set to oversee local teams, managing over 22,000 turns in the first year.

Air Serbia maintained a 50% market share in BEG, which allowed for successful growth and network expansion into 15 new destinations in 2022.

Menzies Aviation CEO Philipp Joeinig emphasised how this agreement is set to increase the company’s influence across the Balkan region: “We are extremely excited by the opportunity to work with Air Serbia, helping the airline achieve further domestic and international growth.

“This venture represents a major step for Menzies, supporting our ambitions to expand our presence in the Balkans and support emerging aviation markets. We are looking forward to delivering market-leading, high-quality aviation services in the Balkans with the fast-growing Air Serbia and increasing our market share at Belgrade Airport.”

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Air Serbia aims to develop the company’s route expansion further, which oversees 23 routes in 2023, including the US, China, Greece, Italy, Germany and Poland.

Air Serbia CEO Jiri Marek expressed the company’s excitement to partner with Menzies and how this will bring reliable services to customers.

Marek said: “We are extremely pleased about the upcoming cooperation with such a renowned aviation services provider as Menzies Aviation. During this year’s summer season, Air Serbia recorded unprecedented growth but at the same time faced certain challenges in the field of ground handling.

“I want to apologise once again to all passengers affected by the situation at our hub this summer. Even during the season, we reacted quickly to that situation by hiring additional personnel in record time. Now we are taking the next step because in 2024, we want to provide the best possible service for our passengers and a reliable partner for the further growth of the company.”

According to Menzies’s annual report in 2022, the service company aim to increase expansion across Eastern Europe which already includes three airports and establishes Serbia as a “hub for the Balkan region”.