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June 18, 2020

Marhaba increases service offerings for airport passengers

Passenger services provider and dnata company marhaba has increased its services to ensure a safe and smooth journey for passengers at the airport.

Passenger services provider and dnata company marhaba has increased its services to ensure a safe and smooth journey for passengers at the airport.

Along with its ‘Airport Meet and Greet and Chauffeur Services’, marhaba will offer its ‘Home Check-in and Baggage Disinfection Services’.

These services are expected to help the passengers to complete the check-in process quickly and safely at any Dubai location until 24hrs before any flight.

Its sister company, DUBZ, will deliver the Home Check-in Services.

During this process, DUBZ agents will check-in the passengers, print boarding passes, weigh and tag the bags and oversee that the bags are delivered to the airport and loaded onto the flight.

The baggage is disinfected to eliminate the germs while the disinfectant is also said to offer up to 72hr protection from microbes.

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Marhaba agents will fast-track the immigration process at the airport for the customers.

The company recently restarted the Meet & Greet and Chauffeur Services in Dubai and has adopted different measures to safeguard the safety and health of the agents and customers.

All marhaba agent will wear gloves and a mask, and follow social distancing guidelines when they are assisting passengers at the airport.

Chauffeurs will also follow the safety protocols, and cars will be disinfected after each trip.

The home check-in, baggage disinfection, chauffeur and meet & greet services are priced at AED237 ($64.5) and can be booked on the website.

dnata UAE Airport Operations and Travel divisional senior VP Steve Allen said: “We are thrilled to expand our offering to ensure a safe and seamless travel experience for Dubai travellers.

“Taking advantage of our innovative solutions, customers can enjoy complete peace of mind throughout their journey, from a quick and easy home check-in process to the delivery of their disinfected baggage at their destination airport.

“We are confident that our new services will be popular among customers, whose safety and comfort are taken care of by our professionally trained marhaba agents at Dubai International. We will continue to enhance our services to deliver more value for travellers.”

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