UAE-based air services provider dnata has been selected by German airline Lufthansa Group to handle its new Frankfurt flight at Austin-Bergstrom International Airport in Texas, US.
The partnership means dnata will offer ramp, secure clean and passenger handling services to Lufthansa.
Using its Airbus A330-300 aircraft, Lufthansa’s operates the new Frankfurt flight five times a week at the airport.
dnata’s professionally trained staff will aim to provide a seamless travel experience for approximately 70,000 passengers per year.
Passengers will receive services for check-in, boarding, debarkation and also baggage collection.
dnata USA CEO David Barker said: “We are proud to be the ground handler of choice for a leading global airline group in the world’s largest aviation market. Our newest contract with Lufthansa is a testament to our successful partnership and the consistent high quality our teams deliver across the US. We stay committed to providing best-in-class services to our airline customers and their passengers, every day.”
With its team of 75 aviation professionals, dnata provides air services for three airlines, including Lufthansa, in Texas.
So far, dnata has invested $45m in equipment, facilities, technology, and training since 2016, expanding its operations in the US.
The latest contract will see dnata providing services to the German group, including Austrian Airlines, Swiss International Air Lines and Edelweiss Air, at a total of eight airports in the US.
Lufthansa Group director of Commercial Airport Infrastructure Holger Bremes said: “As a premium airline, Lufthansa Airlines is excited to grow the North American relationship with the start of service in Austin with dnata. With our very positive service experience from destinations like Boston (BOS), Los Angeles (LAX), San Francisco (SFO) and New York (JFK) we are looking forward to providing first class service to our customers with our handling partner at Austin Airport.”