Dubai National Air Transport Association (dnata) has acquired a majority stake in baggage storage and delivery service company DUBZ for an undisclosed sum.
Following the acquisition, ground handling solutions provider dnata is set to roll out new services that will allow passengers to check-in their baggage and receive their boarding passes from their home or hotel.
Passengers can now also book a home check-in service whereby the companies will collect the baggage from the passenger’s home or hotel.
The baggage will then be sealed, weighed, and securely transported to Dubai International Airport and handed over to the passenger for self-check in.
Initially, the new home check-in service will be provided to passengers flying with carrier flydubai, Saudia and flynas. The service will be offered to other airlines’ passengers in future.
Upon landing at Dubai International Airport at Terminals 1 and 2, as well as at Al-Maktoum International Airport, travellers can also leave their bags with DUBZ after retrieving them from the baggage carousels.
Subsequently, DUBZ will clear customs on the passengers’ behalf and deliver the bags straight to their home or hotel.
dnata UAE Airport Operations senior vice-president Steve Allen said: “With DUBZ’s innovative idea to create convenience for travellers, we’re now able to extend our service beyond the airport to let them check in for their flights from home.
“With success in Dubai, we hope to roll this out as a dnata product around the world.”
DUBZ has integrated its technology platform with airport data to help customers select the most suitable pick-up times for their baggage.
Additionally, the company teamed up with World Security to install GPS tracking in all its vehicles, live CCTV screening at its facilities, and smartphones for its drivers to manage paperless transactions.