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December 2, 2021

Denver Airport completes phase one of Great Hall Project

The systems feature counters and can be utilised by the airline staff according to the requirement.

Denver International Airport (DEN) in the US has finished the first phase of the renovation of its Great Hall Project.

The renewed Level 6 has been equipped with 86 new Materna IPS-developed self-bag drop (SBD) systems, marking the ‘largest and most extensive’ hybrid SBD deployment in the country.

These solutions are expected to support the airport’s widespread technological redevelopment project.

With the airport expected to handle more than 73 million passengers next year, these systems have been developed to offer the ‘best check-in experience’ to travellers.

The hybrid self-bag drops feature counters and can be used by airline staff according to the requirement.

As a result, DEN will reap the benefit of enhanced flexibility in order to meet future demand.

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The self-service systems have been designed by Materna IPS in collaboration with numerous partners in accordance with the airport’s needs.

Last month, the systems went live with Southwest Airlines followed by United Airlines.

During the first two weeks, Materna IPS systems managed more than 35,000 bags, reducing the average passenger transaction time by half at the airport.

Furthermore, Southwest Airlines plans to install the Materna IPS SBD Application to run the new automated baggage handling process.

Materna IPS will also oversee the self-bag drop system within the AWS Cloud where the functionality and the availability of the SBD units are continuously checked.

In September, Denver International Airport modernised its Lost and Found services with an aim to help passengers locate their lost belongings left at the airport.

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