Delta Air Lines has partnered with Misapplied Sciences to launch its Parallel Reality experience for passengers at Detroit Metropolitan Airport in the US.

Set to be introduced in the middle of this year, the Parallel Reality technology will allow multiple customers to simultaneously view tailored journey-related content from one digital screen.

Discover B2B Marketing That Performs

Combine business intelligence and editorial excellence to reach engaged professionals across 36 leading media platforms.

Find out more

This new opt-in technology will provide wayfinding and personalised travel information such as directions to departure gates or the closest Delta Sky Club.

Users will be able to view the information in their chosen languages.

During the beta experience, around 100 passengers will view customised content from the screen at the same time.

Parallel Reality will be located at Concourse A of McNamara Terminal near the Delta Sky Club.

GlobalData Strategic Intelligence

US Tariffs are shifting - will you react or anticipate?

Don’t let policy changes catch you off guard. Stay proactive with real-time data and expert analysis.

By GlobalData

Passengers who wish to use the technology will have to scan their boarding pass and choose their preferred language.

The technology uses multi-view pixels and exclusive technology to allow each passenger to view their personalised information on the digital screen.

Misapplied Sciences CEO Albert Ng said: “We are looking forward to bringing this to life with Delta. The team there quickly saw the value the Parallel Reality experience would bring to its customers and had the vision, brand and resources to help bring it to market.

“While we will start with Delta customers in Detroit, eventually Parallel Reality technology can be used to create seamless, engaging and personalised experiences in nearly any out-of-home venue, ranging from stadiums to theme parks to convention centres and more.”

In November, Delta Airlines made plans to introduce facial recognition technology at Seattle-Tacoma International Airport in the US by the end of the year.

Airport Technology Excellence Awards - Nominations Closed

Nominations are now closed for the Airport Technology Excellence Awards. A big thanks to all the organisations that entered – your response has been outstanding, showcasing exceptional innovation, leadership, and impact.

Excellence in Action
Klayo’s talent and compliance platform tailored for airports has secured the Innovation Award in the Workforce Digitalization category . Learn how its competency gap analysis, integrated compliance hub and data-driven workforce planning are helping airports streamline operations, strengthen governance and engage employees.

Discover the Impact