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September 2, 2020

Covid-19: Los Angeles Airport implements touchless technologies

Los Angeles International Airport (LAX) in the US has accelerated the implementation of touchless technologies to enable passengers to travel safely during the ongoing Covid-19 pandemic.

Los Angeles International Airport (LAX) in the US has accelerated the implementation of touchless technologies to enable passengers to travel safely during the ongoing Covid-19 pandemic.

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Los Angeles World Airports (LAWA), the operator of the airport, is working to provide passengers with a touch-free experience from the curb to the gate.

This comes when the airport is preparing to handle a surge in passenger numbers ahead of the Labor Day holiday.

LAWA CEO Justin Erbacci said: “At LAWA, new technology is making our facilities more touchless, clean and easier to navigate as we welcome more travellers back to the skies.

“We are aggressively creating a touch-free journey from the curb to the gate, setting the standard for a reimagined airport experience.”

LAX is now equipped with touch-free faucets, hands-free drinking fountains and hand sanitiser stations.

Currently, the airport features 250 hand sanitiser stations while an additional 100 will be installed this week.

The Los Angeles airport also enables passengers to use their phone as a check-in kiosk remote control. The Tom Bradley International Terminal now features a dozen airline check-in kiosks within the Departures Level.

The US Customs and Border Protection (CBP) deployed at LAX is also piloting biometric technology to expedite the verification process of international travellers.

In addition, the airport is piloting a virtual assistance programme at Terminal 2. This service allows passengers to receive assistance from a customer service professional by interacting over a touch-free tablet system installed at the information booth.

Meanwhile, Transportation Security Administration has implemented new credential authentication technology (CAT) at LAX.

The CAT system allows passengers to insert their photo ID into a reader for authentication, eliminating the need to exchange documents or showing a boarding pass at entries.

Overall, 30 scanners are available in each LAX terminal.

The airport has also implemented more than 700 Plexiglas barriers at airline ticket counters and other locations to minimise physical contact.

The airport is now equipped with touchless elevators programmed to stop at every floor and personal protective equipment vending machines with a touch-free payment facility.

LAX has also started using thermal camera technology to identify travellers with high body temperatures.

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Navigate your business through the ‘new normal’

COVID-19 continues to dominate headlines the world over. It has already affected our lives forever. The way we work, shop, eat, seek medical advice, and socialize will all be different in the future. Quite how different remains to be seen, but all industries must plan for multiple eventualities.  Faced with an explosion of conflicting information on how to plan and implement successful recovery strategies, decision-makers are in dire need of a single, reliable source of intelligence.   GlobalData’s COVID-19 Executive Briefing gives you access to unparalleled data and insights to successfully navigate the uncertain road to recovery across the world’s largest industries. Understand every aspect of this disruptive theme by delving into: 
  •  COVID-19 infection update, with statistics on the spread, testing by country, as well as the latest data on vaccines and therapeutic developments 
  • Economic impact overview, covering stock market indices, GDP, unemployment rates, policy responses & GlobalData’s economic recovery scorecards 
  • Sector developments, with access to sector insight summaries, cross-sector indices and the leaders and laggards in each industry vertical 
Whatever your company’s imminent strategic plans, the long-lasting impact of COVID-19 must not be overlooked. Find out how to futureproof your business operations – download our report today. 
by GlobalData
Enter your details here to receive your free Report.

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