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July 16, 2020

Air New Zealand opens renovated domestic lounge at Auckland Airport

New Zealand’s flag carrier Air New Zealand has opened its refurbished domestic lounge at Auckland Airport on 15 July.

New Zealand’s flag carrier Air New Zealand opened its refurbished domestic lounge at Auckland Airport on 15 July.

The lounge offers 375 seats for customers.

Work for the lounge refurbishment started in January and was paused following the outbreak of the Covid-19 pandemic.

The work restarted after the Alert Level 4 was lifted in the country.

The airline’s regional lounge, which started operations last year, can accommodate around 265 customers.

The air carrier previously announced that it plans to spend NZD60m on its lounges.

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Air New Zealand general manager customer Liz Fraser said: “We have redone the bar and barista station to provide more space for customers to enjoy a coffee or drink while taking in views of the runway.

“We’ve also refreshed the café zone and added more showers for those wanting to freshen up before they fly.

“We now have two Air New Zealand lounges available at Auckland Airport for our customers, our refreshed domestic lounge located through security for those flying on our main trunk routes, as well as our regional lounge located by the regional gates at the far end of the domestic terminal for customers catching a flight on one of our smaller turboprop aircraft.”

Both lounges at the airport provide the same food and beverage offering. They also have space allocated for passengers to relax or work before flying.

In March, the New Zealand Government granted a bailout offer of up to NZD900m ($522m) to Air New Zealand.

The move came at a time when global airlines were struggling to cope with the impact of the pandemic, which decreased flight demand worldwide.

In September 2018, Swiss aviation services company Swissport International was selected by Air New Zealand to provide ground-handling services at four major airports in Australia.

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