Abu Dhabi International Airport launches new services

Abu Dhabi International Airport (AUH) has launched a number of services that include transit visas on arrival, modern passenger processing systems, flight updates via social media, and Wi-Fi connectivity.

As part of the enhancements, a new transit visa counter has been set up in association with Abu Dhabi’s Department of Culture and Tourism, Etihad Airways and the General Directorate of Residence and Foreigners Affairs in Abu Dhabi.

Located at the Terminal 3 transit area at AUH, the visa counter provides transit and arriving passengers visas to Abu Dhabi within 30 minutes.

The service supports activation of the new four-day or 96-hour transit visa for all nationalities travelling through the airport.

Abu Dhabi Airports CEO Abdul Majeed Al Khoori said: “Abu Dhabi Airports prioritises passenger safety above all else. We have worked hard to add the element of utmost convenience to this, to ensure that all passengers passing through Abu Dhabi International Airport have a truly world-class experience.

“We are indebted to the support of all our stakeholders and partners in making this possible and for contributing to our collective success.”

The airport also launched an automated flight information service known as BizTweet, which will enable incoming and outgoing travellers to receive real-time flight updates on topics such as gate departure and arrival times to their Twitter and Facebook accounts.

In order to receive the updates from @auhflights, passengers need to register for flight updates through AUH’s website.

At the same time, the airport introduced a new service at the baggage wrapping facility that allows travellers’ to store their luggage at the departures level. Travellers’ can access a range of deals at Abu Dhabi duty-free.

AUH also incorporates the Smart Travel system, which was deployed in 2016 and has decreased airport processing time by up to 70%.