MEP, the Dutch-based manufacturer of Voice Communication Systems (VCS) for Air Traffic Controllers (ATC), has won two awards in the 2024 Airport Technology Excellence Awards, in the Business Expansion and Innovation categories, for its dedication to enhancing air traffic control through technological excellence and strategic growth.
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MEP’s expansion into six new countries and the significant growth of its installed base and revenue earned it the Business Expansion award, demonstrating its successful market penetration and financial robustness. The Innovation award was secured for developing the the SureVoice range of VCS, which delivers exceptional performance and reliability through advanced technology and user-centric design.
MEP’s strategic global expansion
MEP’s expanded into six new countries underscoring its strategic approach to global market penetration. The company’s installed base of Air Traffic VCS systems has seen a growth of over 20%, reflecting a significant increase in product adoption and market share. Furthermore, MEP’s revenue witnessed a 60% growth from mid-2023 to mid-2024, showcasing the company’s robust financial performance and business scalability.
The expansion has not only been geographical but also in the versatility of the product offerings. MEP’s Voice Communication Systems are now a mainstay in Area Control Centres (ACC), Air Traffic Control at small, medium, and large airports, as well as for Mobile Towers. This adaptability to customer needs is evident in the design of their systems, which can be configured in line with specific customer requirements, ensuring changes in operator wishes are fulfilled during the entire system lifecycle.
Revolutionizing air traffic control through innovation
At the forefront of MEP’s innovation is the SureVoice Solid, powered by a 64-bit quad-core ARM processor and the seL4 microkernel. These features ensure high performance and reliability, setting MEP apart in the competitive market. The SureVoice Panel, designed by a Human Factor Designer and a configurable user interface, enhances controller efficiency and safety, leading to a cleaner, distraction-free environment optimized for performance. Additionally, the SureVoice Insight tool offers innovative system management by integrating with non-MEP hardware and providing system usage reports.
The SureVoice Solid’s design choices have minimized the frequency and impact of upgrades, most of which can be done without downtime, while in operation. This approach enhances system availability. The hardware is designed to consume a maximum of 25 watts and thus significantly reduces power consumption. The startup time of the SureVoice Solid is less than a minute, a testament to the system’s efficiency.
Building sustainable customer partnerships
MEP’s expansion is not just about reaching new markets; it’s also about nurturing sustainable customer relationships. The company’s comprehensive training programs empower system integrators and engineers, reducing their dependency on the original equipment manufacturers (OEM). This strategy fosters customer loyalty and ensures that MEP’s products remain relevant and up-to-date throughout their lifecycle.
For smaller systems, MEP has enabled the use of SureVoice Panels without the need for a server, further reducing the system’s complexity and component count. This design philosophy extends to the SureVoice Insight, which provides an easy-to-use configuration and maintenance tool, aligning with individual organization requirements and offering management information on system usage.
Adherence to international quality and security standards
MEP has taken proactive steps to secure its systems. By minimizing dependencies on Linux or Microsoft, MEP reduces the need for frequent patches and retains control over the rollout of updates, ensuring a more secure operating environment. The strategic avoidance of key components from a single country adds another layer to MEP’s cybersecurity strategy, aimed at mitigating potential supply chain vulnerabilities.
MEP’s commitment to compliance is evident in its adherence to EUROCAE standards, including active participation in setting the ED137 standard, which governs Voice over IP (VoIP) communication in air traffic management. MEP’s products are also compliant with a range of other standards, including ISO 9001:2015 for quality management systems, ISO 27001:2022 for information security management, and ISO 14001:2015 for environmental management, underscoring the company’s holistic approach to quality, security, and sustainability.
Through strategic market expansion, innovative product development, sustainable business practices, and strict compliance with international standards, MEP has, thus, demonstrated its ability to not only meet but exceed the demands of the modern aviation landscape.
“We innovate to make the life of Air Traffic Controllers and Engineers easier. MEP: Safe, Solid, Simple” – Werner van Eck, CEO, MEP
Company Profile
Since it was founded in 1989, MEP has been developing and supplying Voice Communication Systems for critical applications in the Maritime and Air Traffic sectors. Traffic controllers worldwide rely on the company’s systems. Continuous innovation enables MEP to offer new solutions that improve safety and traffic flows.
MEP works in full compliance with the rigorous quality criteria of the Aviation sector such as ED137 and ED153 for the development of software, hardware, and comprehensive testing of its systems. This guarantees performance of its systems under all conditions.
MEP develops the hard and the software parts of its Voice Communication System completely by itself in the offices in the Netherlands. MEP is a ISO9001: 2015, ISO27001 and ISO 14001 certified organization.
Contact Details
E-mail: info@mep-info.com
Tel: +31-20 7500 220
Links:
Website: www.mep-info.com
