ARINC Incorporated has announced that UK-based Menzies Aviation has signed a contract to use ARINC’s AviNet Mail as its primary messaging platform.

ARINC was chosen for its cost-efficient solution that enables Menzies Aviation to send and receive passenger processing and cargo system messages from airline handling agents around the world. Following IATA guidelines, ARINC securely and efficiently switches approximately 750,000 messages daily on behalf of Menzies Aviation.

"The migration to ARINC has enabled Menzies Aviation to make a number of cost and operational efficiencies within our organization," said Martin Gallington, senior vice president of information technology at Menzies Aviation.

"We have been impressed with the customer service and support we have experienced throughout the project and we look forward to working with ARINC more closely in the future."

ARINC’s AviNet Mail suite of services offers a fully interoperable messaging solution, supporting a broad spectrum of IP and legacy airline protocols, as well as multiple message formats in a single or multiple-user interface with a simple, customizable message-formatting template.

The product offers low-cost Type B, email and SMS messaging over a secure private network, with the highest level of assured delivery available. ARINC’s core network has an availability of 99.999%.

"We are thrilled that Menzies Aviation has switched to ARINC for its messaging services. The superior service and technical expertise we provide gives Menzies Aviation the assurance they need to support their airline customer base," said Alexis Hickox, senior director, Aviation Solutions, ARINC EMEA.

Menzies Aviation is the fastest growing, and now second largest, ground and cargo handling organization in the world. It also owns AMI, the world’s only global wholesale freight forwarder. The business is highly successful, operating at 129 airports in 31 countries, with annual revenue in excess of US$1.3bn and employing some 18,000 highly trained people.

Customers include easyJet, Cathay Pacific, British Airways, Emirates, Qatar, Virgin America, Virgin Australia, Kingfisher Airlines, Jet Airways, Asiana Airlines and Singapore Airlines. Best in class safety and security as well as great customer service are core to its success and sets it apart from other handlers.

ARINC Incorporated, a portfolio company of The Carlyle Group, provides communications, engineering and integration solutions for commercial, defence and government customers worldwide. Headquartered in Annapolis, Maryland with regional headquarters in London and Singapore, ARINC is ISO 9001:2008 and AS9100 certified. For more information, visit the website at