Sabre Corporation, a technology provider to the travel industry, has renewed its technology partnership with American Airlines.
The multi-year renewal includes the provision of the SabreSonic Passenger Service System (PSS), which is said to be integral to the airline’s operations.
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The move marks the next chapter in the companies’ ongoing partnership as they intend to push the boundaries of modern travel technology.
American Airlines partnerships and retailing senior vice president Scott Laurence said: “At American, our customers are at the centre of each decision we make.
“American is focused on leveraging solutions, like SabreSonic, that meet the needs of our customers and our team, and we’re pleased to extend our partnership with Sabre.”
The collaboration over the past decade has already had a substantial impact on the SabreSonic PSS, driving innovations and features that benefit the entire airline industry and travellers.
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By GlobalDataThese include intelligent seat re-accommodation, new inventory capabilities, and improved cabin functionality and rules.
Sabre Travel Solutions chief commercial officer Roshan Mendis said: “American is a leader in the global airline space, and we are proud our solutions continue to meet and exceed its needs and expectations in the ever-evolving travel industry.
“American is one of our most valued customers. We look forward to this ongoing partnership and we are committed to supporting American’s commercial and technology strategies and efforts to put customers’ needs front and centre.”
Furthermore, American Airlines has renewed its subscription to corporate travel contract management solution, Sabre PRISM.
The renewal comes on the heels of a resolution last week between Sabre and American Airlines regarding litigation from a 2011 lawsuit initiated by US Airways.
Last month, Reuters reported that American Airlines and Sabre tentatively settled a dispute over $139m in legal fees. The case, which spans 13 years, arose after American won only $1 in damages at a 2022 trial.
Sabre was sued by US Airways, which later merged with American Airlines, for anti-competitive practices and excessive fees.
While a jury in 2022 found Sabre acted unlawfully to limit competition, it also ruled that Sabre’s contract with US Airways did not unfairly restrict trade as claimed.
The resolution of this legal matter clears the path for Sabre and American Airlines to focus on their joint technology modernisation and innovation efforts.
