SP Plus subsidiary Bags has started operating the remote baggage check-in system at Boston Logan International Airport (BOS) in Massachusetts, US.
The company is responsible for operating the Check & Go remote baggage check-in service at Terminals A, B and C of the airport.
This move adheres to Boston Airport’s new rules, which mandate that most rideshare drop-offs must take place in the central parking garage rather than the terminal.
With this service, passengers can check-in baggage with a Bags agent, who will provide them with their boarding passes and luggage tags.
Passengers can then take the elevator and walkway to the terminal for flight boarding.
Bags president Bob Miles stated: “Our goal is always to make travel easier for travellers. The Check & Go experience we provide at BOS helps to ease curbside congestion, relieve passengers of their luggage remotely and move travellers between destinations as efficiently and comfortably as possible.”
The system’s drop-off location is safeguarded from weather elements, well-lit, ADA compliant and accessible.
Bags also offers wheelchair assistance under its new complementary service.
Miles added: “BOS has created a great opportunity for us to help enhance the entire travel experience for passengers so they can enjoy their trip from the moment they arrive in the central garage.”
The services are available for domestic passengers of American, Alaska, Delta, Jet Blue, Southwest, Spirit and United Airlines. Passengers are required to arrive 90 minutes before their flight departs.
Last May, Boston Logan International Airport deployed CLEAR biometric technology to speed up security checks. CLEAR pods have been deployed at Terminal A.